Helpful, responsive, and everyone was so positive! The entire process was made so easy and all of my questions were answered along the way without worry!
- Joshua Pike
Quick and painless with contact and updates throughout the process. Highly recommend Chris as he was thorough and made this a seamless visit to the service center
"Everyone was extremely helpful!"
- Kay. Williamson
Chris is who helped me and he was very helpful and made everything very easy for me. My vehicle was done at the expected time.
Chris Banks, my service writer, is the best! Professional, courteous, and super friendly. He always makes sure I'm well informed and happy before I leave. I bought 2 cars from Hall and have all my service performed there. I highly recommend them!
"It was great"
It was an awesome experience and I will be coming back in the future. I had a recall fixed on my vehicle today and they got it done before I had to go to work.
- MUDDA SIK
Chris Banks was my service rep. He was very professional and courteous. I highly recommend to request him as your service rep. You will not be disappointed.
"Service for a Jeep Wrangler"
We had our Jeep Wrangler in for service today and had an outstanding experience. All of the staff were very knowledgeable and helpful. They made me feel like a VIP.
"My experience was good in the service department."
- K. Shackley
I have not had many good experiences with dealership service departments in the past. However, I was pleasantly surprised when I came to this service department to get help with continuous problems after some recall work at another service center ( Hall Automotive on Western Branch Blvd. in Chesapeake..not recommended!) for over one year.Christopher Banks,Service Consultant, was amazing! He exemplifies the highest level of Customer Service at all times.He is friendly and does what he says he will do, without fail. This company is very lucky to have Christopher on their team, Catalina Dizon, Vehicle Exchange Coordinator, was very friendly and helpful when assisting me with a loaner car. Keith Bradshaw, Service Manager, took the time to sit with me in his office to make sure I understood the process and work.Way to go!