"Excellent service - awesome guy!"
Chuck was very exceptional to work with in the purchase of my Highlander. He was very knowledgeable about all the cars we were looking into, and gave us his honest opinions without trying to sell us something we didn't want or need. He also does a great job of following up with his customers to insure that everything is going well and they are happy with their purchase. I would recommend him to anyone looking for a used Toyota. In fact, we plan to return to Heritage and ask for Chuck in a few months when it's time to replace my wife's car.
"Respectful Experience - Great Follow Up"
Exceptional service through out the entire buying experience. Chuck was an absolute pleasure to work with, the pricing negotiation was clear and straight forward. It was nice to not waste time with the game of "salesman vs business manager". Chuck's follow up since the purchase has been second to none, even offering a concierge car pickup for scheduled service since we both live in the same county.
"Great customer experience"
I had been thinking about trading in an 2015 Impreza that I wasn't very happy with for a 2015 Tundra. I had owned a 2003 Tundra for many years and thought I wanted a car, oops. I feel that Chuck and the folks at Heritage Toyota gave me a fail trade and I feel I got a good price on the new Tundra. Chuck was great to work with. I never felt pressured and there wasn't an epic negotiation session. We worked out a deal that day and I drove home what I consider to be the best truck on the market for its class. I would recommend Chuck to anyone looking for a new Toyota.
"Trusted service "
- Max S
Our family has been buying cars from Chuck for close to twenty years. Always top notch. Trust is key when making purchases this big and Chuck is someone you can trust.
"Extremely helpful and easy to work with!"
Chuck was a fantastic salesman to work with! This was my first car buying experience and I was in and out with no hassle & a great deal! No pressure, just information and assistance. Chuck also helped me out in a complete pinch and went above and beyond what he needed to! He was exceptional!
"Easy to work with"
Chuck was in on his day off when I came in - I was just going in to have my lease assessed, but ended up leaving in a new Rav4! He easy to talk to, listened to my needs, and was extremely helpful in negotiating price for me. Definitely genuine, not just faking his way into making a sale. The sales & finance departments are great at Heritage!
Other Employees Tagged:
- France & Frédéric
Chuck was great, no pressure, nice, honest and very knowledgeable. We purchased a Toyota Highlander, and we just love it. I brought it in for the first service, and everyone in the service department was really great. Would totally recommend this dealership to anyone, make sure to see Chuck!
"A great experience"
I had the pleasure of working with Chuck Heingartner when I bought my new vehicle. He was professional and listened to what my needs and wants were. He worked hard to find the vehicle that fit my requests and when it came down to price I feel that he had a great understanding of what I could afford and made the sale happen. As a result, I feel I will continue to visit Chuck as my "go to" car guy and definitely would refer any potential new car shoppers to go visit Chuck!
"Very Smooth Very Fair"
Chuck was the only salesperson (and I saw many) that was upfront, honest, fair, and didnt give me any b.s, his price was right out of the gate the best one I was able to find and I did a lot of shopping around. I highly recommend dealing with Chuck Heingartner if you wanna not feel like your a walking dollar sign and instead feel like your buying a car from someone youve known your whole life
- Dianne and Steve
I did a lot of research online regarding the new car I wanted because I knew I wouldn't have a lot of time to run around looking for "the best deal" - ultimately, I ended up choosing Heritage Toyota. We found the car I wanted in the lot, we drove down to the showroom where Chuck met us outside - within a half hour we had a trade-in value on our car and a deal that needed no negotiations on a 2015 RAV4. We loved Chuck's no nonsense approach - he went for the best deal he could get us from the Sales Manager and it took off from there. We went back that afternoon to pick up our car and the pick up was seamless! We highly recommend Chuck & Heritage Toyota. You will love how easy it is to purchase a vehicle from Chuck!