"A new lease"
My lease was not quite up, but when something broke on my current car Chuck got me into a new car with a new lease.
"2018 rav hybrid "
Great sales experience. No pressure from sales. Great experience with business office and getting a good rate on financing.chuck went over everything on the vehicle for us!
"The best car buying experience I've ever had."
My experience at Cedar Rapids Toyota was exactly what buying a car should be like. Our sales associate Chuck took the time to listen to what we as a family needed out of a vehicle and matched us with the perfect car for our needs. I will definitely come back here again when I need another vehicle.
I appreciate the time, patience, knowledge, and honesty that Chuck provided dor in ng this buying experience. Wendy was also great to work with. Thumbs up for Toyota.
"Excellent Customer Service"
Tiffany was pleasant to work with. She provided my husband and I with "Excellent Customer Service." Tiffany was very professional, she was knowledgeable about the process of applying for a loan. Tiffany was on top of things every step of the way. We walked away extremely impressed with her skills. We couldn't have asked for a more pleasant and smooth experience. Tiffany Houck and Chuck James are a great team!
Nina B. & John E
Cedar Rapids, Ia
"Dealership yes, sales person NO"
The finance manager was wonderful. I was trying to make an offer with the sales guy Chuck, he was extremely rude and thought my offer was way out of the park. Mocked me for making an offer. Not your decision Chuck. After the finance manager accepted my offer Chucks whole attitude changed. Oh congratulations, thats great. Yeah thanks for your help! If i could i would have given my commission to a different sales person!
"Wonderful service friendly people"
This dealership was wonderful. Everyone there was ready to help the second you walk in the door, offering beverages and a place to sit while you wait. They treated me well the entire time and I don't have a negative thing to say about them!
"Easy to work with"
Both Chuck and Tiffany were very easy to work with. I appreciated their informative and low pressure approach to helping me find the right vehicle for me.
"Good buying experience. "
Salesman Chuck J. did a good job of explaining the features and the different options. Once I picked a vehicle it was a smooth process and he walked me through the truck i purchased. Would definitely recommend.
Would have given 5 stars, but a slight hiccup from the finance department (Tiffany), was slow to cancel a service agreement when a person was off for a few days. It seemed like only one person could cancel it. Surely they have a contingency for folks off or on vacation but it took a couple of days to do it.
Love the new truck and would consider in the future.
"Great purchasing and service "
- Forest Girl
I have always been happy with my experience getting my Corolla serviced at Cedar Rapids Toyota. Everyone is professional and friendly and the waiting area is super comfortable with a great atmosphere. When it was time to replace my Corolla I was hoping to find what I want at a good price here in Cedar Rapids. Chuck James was so laid back and easy to work with. After test driving a Prius I knew it was the car I wanted. We sat down and talked numbers and I was able to get the Prius at a great price! Wendy was fun to talk to as we did the paperwork and Chuck very patiently walked me through how to use the new features of my Prius. (My Corolla was an ‘04 so technology has changed quite a bit! lol). I’m LOVING my new car. I highly recommend Cedar Rapids Toyota, Chuck, Wendy and the entire service department! I have a great experience every time I go there. Thank you everyone!