- Pete H
At my age many are retired and sinking. After several years of struggles, I climbed on-top of my life again and felt it was time to level-up my game. First step was to get the car that is practical to operate, fun, crisp and which has reserve power to get up and go. My Mini Cooper S has every feature I could imagine and then some. After looking at some used MINIs at average used car dealerships, Siri on my iPhone directed me to MINI Of Concord, where I met Claro Tagle. He is a professional in every way, especially in the sense of his reading me and anticipating my needs. I felt him to be a tour guide at a luxury resort, the way he gave details on the Cooper S. The test drive confirmed all my hopes to be true and–making my decision to become an owner was a no-brainer. Sergei Below, sales manager, was also pleasant and gave me the feeling that I was the most important customer he had ever had. (Of course I knew that was far from the situation). Zack Lee–in finance had total knowledge of the various options and extras and, I chose most of them because I now have a vehicle that will be part of my modality and I wanted to have every base covered. I am now committed to living the success my Mini Cooper S shouts-out as a reminder of what a high quality life is all about. I am grateful to MINI of Concord for making buying my auto an exciting and pleasant experience.
"Professional & Friendly!"
I have enjoyed my interactions with the entire Concord Mini staff. Everyone was friendly and they all worked hard to ensure that I had an excellent mini experience. I have already recommended Concord mini to a number of people.
"Picking up our JCW"
- J&G Napa
Great service from Claro with a helpful assit by Sergei. Our new Mini Convertible was ready to go and looking sharp. The entire process was handled nicely by all the players at Mini of Concord.
"Excellent Purchase Experience"
I had been looking for slightly used Mini Cooper for months. I was very specific in what I wanted and when the right car appeared on your lot, a 2015 Cooper S 4-door with all the options and only 3,300 miles, I reached out to Claro Tagle. He was extremely helpful from start to finish of the buying process. We came in the same day as a Mini event, yet Claro treated us and our girls like we were the only ones in the showroom. The whole process took less than 2 hours. Claro followed up with me after the purchase, arranged for my delivery and instructions, and made sure I had everything I needed.
This is my second MINI that I have leased from Concord MINI & Claro Tagle. He was extremely helpful and informative, as well as being very patient and friendly. I would highly recommend Claro.
"No Pressure Amazing Service"
This is my third Mini I have purchased at Concord Mini from Claro. I have never been pressured and always feel taken care of when I go in. Everyone is amazing from the sales to the service dept. I will always be a Mini driver as long as Concord Mini and Claro are still around. Keep up the good work. Thanks for my new Mini!!!
"friendly and helpful"
- chris k
Claro was very patient, friendly, helpful and a total pleasure to have working with us thru the selection process. I highly recommend him and it seemed like the vibe was consistent with his in the whole dealership.
We would definitely go back and do the whole thing again exactly the same way.
- Lady Bird
One drawback of car shopping is the aggressiveness of sales people, which was the exact opposite at Concord of Mini. When I purchased my last car, I thought Lexus had the best customer service, not until I came across Mini of Concord.
Everyone had such a wonderful, attentive and easy going personality. We had the honor of meeting Claro Tagle, who was very patient and kind. He provided an answer to ALL of the questions. When I called him to make the deal the next day, he made the process as smooth as possible, even offering to pick my husband and I from the BART Station. We got there, signed the paperwork and drove off, probably in about an hour!
The customer service did not stop there...He also followed up after the fact to see how the car was driving and my thoughts on the car (which I love by the way).
If you are considering a Mini Cooper, definitely stop by Mini of Concord and ask for CLARO TAGLE, you will not be disappointed!
Thank you Mr. Tagole and Mini of Concord.
Other Employees Tagged:
Sergi Beloi (Finance Manager)
Happy with my once in a lifetime-my first car purchase at Mini of concord. All went smooth. Would definitely recommend this dealership to my friends and family.
Very hardworking and reliable! I did not have any problems whatsoever. Everything went so fast. I had a great experience. I will recommend Mr. Tagle and the this dealer to my friends.