"Quick, painless, simply awesome!"
After experiencing a very time wasting and frustrating experience at another dealership I decided to change my approach. I had just a few absolute requirements for my next lease (SUV, White, leather heated seats, keyless entry, and remote start), so I emailed a few dealerships asking for a couple of options with a link to the vehicle and the exact lease costs. Well Claude didn't disappoint and sent me options with the exact amount I would pay within a couple of hours! Having the info in advance really allowed me to weigh my options. I made an appoint with Steve, he had the vehicle I was interested up front and ready to go. 10 minutes into the test drive I said "I'll take it", and shortly there after I was out the door with my new car. Steve actually drove it to my house for me since I had my own vehicle still! I paid exactly what was offered in the email; no surprises. I love my new car and the whole experience was 100% stress free. Thank you to both Claude, Steve, and Justin (finance guy) for such a pleasant experience.