Clayton Bailey

Clayton has worked with us on our last 2 car purchases. This most recent one was even better than the last. We were in and out in an hour and got great service from Clayton and everyone else at Molle! This most recent one was even better than the last. We were in and out in an hour and got great service from Clayton and everyone else at Molle! More

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Clayton and the team at Molle were great to work with. Easy, up front, and honest. Got me in and out quick on an internet sale where I traveled from out of town. Easy, up front, and honest. Got me in and out quick on an internet sale where I traveled from out of town. More

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Great employee. I showed up around closing time and he stayed late to answer all my questions and sell me a new 4Runner. I would highly recommend him and Molle for a I showed up around closing time and he stayed late to answer all my questions and sell me a new 4Runner. I would highly recommend him and Molle for any future purchases! More

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We were treated with professionalism and respect. The vehicle was in great condition and the process was not complicated. Will look here again! The vehicle was in great condition and the process was not complicated. Will look here again! More

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Easy transaction, fair negotiation. Fair value for my trade-in. No pressure from finance to purchase products, which I appreciated. Fair value for my trade-in. No pressure from finance to purchase products, which I appreciated. More

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We bought a 2019 Honda Civic for my wife. The buying process was easy and straight forward. Clayton Bailey was helpful and easy to get along with. While driving the car home the TPMS light The buying process was easy and straight forward. Clayton Bailey was helpful and easy to get along with. While driving the car home the TPMS light came on. I checked tire pressure when we got home and re-calibrated the TPMS system. While checking the tire pressure I noticed there was one mismatched tire. I emailed Clayton and he responded with a few more things to try that did not resolve the issue. I emailed again with pictures of the tires telling him I think the mismatched tire was causing the light to come in. I waited four days with no response. My wife stopped by the dealership to pick up registration papers and spoke with the used car sales manager, Rodney Skaggs, who told her the mismatched tire wouldn't cause the light to come on and she would have to take it to a Honda dealership (why would you want your customer to take their business to a competitor without first having your techs look at the car?). I called Clayton the next day 6/8 and left him a message. 6/9 still no response from Clayton so I called again, this time asking the front desk if he was working that day. She said he was there and transferred me to his phone where I left another message. 6/10 STILL no response so I called and asked for Clayton again, this time after one ring the phone was picked up and hung up. So that day I went to the dealership and asked to speak with Jason McAfee, Molle's GM. He blew me off and referred me back to Rodney Skaggs. I explained to Rodney the mismatched tire was causing the issue, just like my wife did several days earlier. He was very nice and receptive and made an appointment for the tire to be replaced with a matching tire (why couldn't he have done the same for my wife?). This fixed the issue. After all this hassle I will never buy another car from Molle again. More

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Scheduled an appoint to test drive a jeep. Received a text message and an email with confirmation the day of my appointment . I drove 2 hours only to find out the jeep was sold the day before. Received a text message and an email with confirmation the day of my appointment . I drove 2 hours only to find out the jeep was sold the day before. More

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The sales manager was rude and uncaring. We made an appointment for a car we were going to buy emailed and talked to the salesman. My husband was on the way over and the car was sold. No one We made an appointment for a car we were going to buy emailed and talked to the salesman. My husband was on the way over and the car was sold. No one said we needed to give a deposit to hold the car. The manage did not say sorry or care was rude and abrupt . He was a disrespectful. I would never deal with this dealership. I told him I would drive 3 hours to get a car somewhere else More

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Clayton Baylor was an excellent sales person. Molle, as an organization was very good. One of my best experiences purchasing a car. 25 words to finish. as an organization was very good. One of my best experiences purchasing a car. 25 words to finish. More

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Worst user experience I have ever had, from the moment I set foot inside the dealership. Salesperson was helping two customers at the same time, had our paperwork switched, did not know vehicle functions, a set foot inside the dealership. Salesperson was helping two customers at the same time, had our paperwork switched, did not know vehicle functions, and had lied about accessories install. More

by DK Verified Customer Verified Customer

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