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Cleveland Frost
Cleveland Frost at Fred Martin Nissan
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Cleveland Frost

Parts Manager

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.9
25 Reviews
4.9

25 Reviews

Write a Review

25 Reviews of Cleveland Frost

January 12, 2024

Dealership Rating
Employee Rating

Great parts and service departments! Staff are trustworthy, fair and efficient. Will be back again, highly recommend! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave did a great job on our car!

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Jan 15, 2024

Fred Martin Nissan responded

Thank you so much for choosing our team and for your 5-star review! We appreciate your business and look forward to seeing you again!

September 08, 2023

Dealership Rating
Employee Rating

Very friendly professional and helpful staff from service, sales and parts. The Fred Martin staff is like dealing with family. More

by ANDYB44230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Owensby, Patrick Hine

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Sep 10, 2023

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andy, and look forward to your next visit.

August 24, 2023

Dealership Rating
Employee Rating

Excellent service. Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin! More

by JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Easterling, Denise Law, Patrick Hine, Josh Morosko, Jeremy Lynch, Joe Lamtman , Vicki Kuhns, Clay Moore, Tony Sinclair

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Aug 25, 2023

Fred Martin Nissan responded

Thank you for the kind words! We're happy our team has been able to help out. Thank you for your business and we look forward to seeing you again!

July 01, 2023

Dealership Rating
Employee Rating

Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Maas, Ben Easterling, Rich Wilson, Patrick Hine, Josh Morosko, Dave Reeves, Amy Bailey, Jeremy Lynch , Jamie Frost

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Jul 03, 2023

Fred Martin Nissan responded

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

June 30, 2023

Dealership Rating
Employee Rating

Excellent customer service. Very nice and professional staff. Competitive price. Very nice environment. Overall excellent service experience. More

by SCHANDLER4308637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Law, Rich Wilson, Patrick Hine, Josh Morosko , Vicki Kuhns

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Jul 03, 2023

Fred Martin Nissan responded

Thank you so much! We're glad our staff we able to impress! Thank you for your business and we look forward to your next visit!

May 27, 2023

Dealership Rating
Employee Rating

Great, thorough and friendly service! Highly recommend, will be back and will send others your way! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Reeves

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May 28, 2023

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 23, 2022

Dealership Rating
Employee Rating

Great service as always! Thank you for getting me in and going in record time! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Bailey

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Dec 25, 2022

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2022

Dealership Rating
Employee Rating

Fast and friendly service! Will use again. Thank you for getting us back on the road again. More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Bailey

Helpful
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Dec 05, 2022

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

Dealership Rating
Employee Rating

Very good service department. They explain everything that was going on.very pleased with them More

by RICKEYJ394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine, Dave Reeves, Amy Bailey , Tony Sinclair

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Sep 02, 2022

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2022

Dealership Rating
Employee Rating

Always courteous and accommodating,work with scheduling always finish in a resonable amount of time More

by Michael.miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amy Bailey , Guy ?

Helpful
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Jun 19, 2022

Fred Martin Nissan responded

Hi Michael, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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