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Cliff Clymer
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53 Reviews
53 Reviews
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53 Reviews of Cliff Clymer
April 10, 2024
W&L Subaru would not honor a manufacturer safety recall required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about th required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about the condition of my vehicle as excuses of the reasoning for not performing work. Clearly the service manager did not understand the technicalities of PA safety inspection or federal recall laws. Additionally, even though I scheduled a specific date and time for the service to be performed, the car sat there for 2-3 days after the schedule time until they informed me they would not be performing any services. Finally, I received a text link to a video of "my vehicles inspection", but this was for another vehicle! They didn't even do a visual inspection of my car. More
by Jon
Verified Customer
Helpful 
September 01, 2023
This is the best dealership I've worked with in a long time. Thank you! time. Thank you! More
by agrammy12
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Scott Mertz, Roy Beck, Owen Long , Shaunda Zeigler
July 14, 2023
I am totally happy with this dealership with what all they did for me and I plan if I have any other issues I plan on being back. they did for me and I plan if I have any other issues I plan on being back. More
by Royermichael90
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Robert Shoup, Scott Mertz, Roy Beck, Tony Kauffman, Owen Long , Shaunda Zeigler
June 02, 2023
Helpful, knowledgeable, caring, dependable, honest, thoughtful, friendly, respectful, good listeners, tackles problems, thorough, polite, easy to work with thoughtful, friendly, respectful, good listeners, tackles problems, thorough, polite, easy to work with More
by Thankful
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Robert Shoup, Scott Mertz, Roy Beck, Tony Kauffman, Owen Long , Mark Piercy
January 23, 2023
Great service - I just pull my car up, they inspect it, and go over everything. So easy! Also the staff is friendly and professional. and go over everything. So easy! Also the staff is friendly and professional. More
by Paula H
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Scott Mertz, Roy Beck , Shaunda Zeigler
December 22, 2022
Excellent service! Great people. Professional and handling things timely manner. I am happy with my car. Great people. Professional and handling things timely manner. I am happy with my car. More
by noringer347
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Scott Mertz, Roy Beck , Shaunda Zeigler
November 28, 2022
Very professional, courteous, and friendly staff. Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased m Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased multiple vehicles from W&L and will certainly return. More
by ben.tharp123
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Becky Kline, Scott Mertz, Roy Beck , Shaunda Zeigler
October 01, 2022
Very good customer service and technician service was helpful with the video of showing what work was done on car helpful with the video of showing what work was done on car More
by nstraub2
Other Employees Tagged: Meghan Balum, Gregg Bassett, Andy Long, Robert Shoup, Donna Gallo, Scott Mertz, Roy Beck, Tony Kauffman , Mark Piercy
