Audi New Rochelle

I brought my 2023 Audi A6 in for service at 4pm today. All was done by 5pm. Check in and check out was very fast as well. My service advisor, Samantha Diaz was excellent. All was done by 5pm. Check in and check out was very fast as well. My service advisor, Samantha Diaz was excellent. More

Brought my 2 year old Q5 (which I purchased new from this dealership) in for inspection. It failed because it had a bad back up light. Unfortunately they didn’t have the part and said they had no idea whe dealership) in for inspection. It failed because it had a bad back up light. Unfortunately they didn’t have the part and said they had no idea when they would get it I followed up several times as they never followed up with me but they always said the part was still on back order. Eventually they stopped returning my emails and calls. Car has dat in my driveway for 9 months now since I can’t drive it without inspection sticker. Will never buy another car from these guys More

Was looking for a white 2019 A4 premium plus in great condition was browsing on Bethpage federal bank for a car loan never knew they list cars for sale on bethpage federal website through Audi new Roch condition was browsing on Bethpage federal bank for a car loan never knew they list cars for sale on bethpage federal website through Audi new Rochelle ,took a 45 min ride ,working with Audi salesman Harry was a pleasure & fell in love with the car came back a week later & drove the car home!!! Well worth the ride , 😀 amazing staff and a great experience ,thanks again Harry from New Rochelle Audi ,Lisa Parks More

Well managed dealership with responsive sales, service and management teams. Melissa Deitmaring is the best. She aggressively finds the car I want at a competitive price. No need to go elsewhere after 20 and management teams. Melissa Deitmaring is the best. She aggressively finds the car I want at a competitive price. No need to go elsewhere after 20 plus years. More

Easy Acces in downtown New Rochelle, friendly staff and amazing experience buy a car with Melissa. amazing experience buy a car with Melissa. More

As always the repair, maintenance service is 5 stars, Samantha Diaz the service advisor is excellent. I gave 4 stars overall, it took over an hour and several calls to set up an Uber service to pickup my Samantha Diaz the service advisor is excellent. I gave 4 stars overall, it took over an hour and several calls to set up an Uber service to pickup my car. Seems that only the service advisor (only 2 we’re working that day) can set up the pickup. It’s very frustrating. There should be a better way. More

Amazing staff and a great experience every time! I have an older Audi thats not worth much, but I keep it since you can’t buy a manual transmission anymore. Other dealers blow me off, but this deale I have an older Audi thats not worth much, but I keep it since you can’t buy a manual transmission anymore. Other dealers blow me off, but this dealer treats me Like I have the most expensive car there….VIP style. Great to chat to Shaun the manager as he knows a lot about Porsche too! Always a nice interaction, fair pricing, and a super clean car when its done. Thanks Audi New Rochelle! More

Excellent service & qualities. Nice showroom & enough parking space for visitors. So I am very satisfied. Nice showroom & enough parking space for visitors. So I am very satisfied. More

Pleasure to work with Peter Civale and team. We are now on our 3rd Audi from Audi New Rochelle. They make the lease transition as easy and seamless as possible. We are now on our 3rd Audi from Audi New Rochelle. They make the lease transition as easy and seamless as possible. More

My experience with Classic Audi when there were located in Fleetwood was exceptional. After they moved to New Rochelle I’ve had my car serviced on three occasions and all three were horrible. My service in Fleetwood was exceptional. After they moved to New Rochelle I’ve had my car serviced on three occasions and all three were horrible. My service advisor seem like he was trying to make as much money off of me as he could. I just didn’t trust his advise so I asked if I could have another advisor and they did not replace him. I had two seals replaced in February that cost $875 and when I picked up my car the said that my car was still leaking oil but they would have to charge me $600 to investigate where the oil was coming from and then there was another fee to fix it. I refused and drove my car for two months before noticing that oil was leaking from the same place where I had them replace the two seals. I bought it back to Audi because the last service was under warranty and they explained that there was third seal in the same place where they replaced the last two seals that needed to be replace and it would cost $620 to replace. I was furious… They would have charged me $1300 to replace a seal and investigate if I said yes the first time but now they are charging me $620 for something that should have been noticed by the TRAINED technician the first time. I had them fix it because my time is valuable and got my car back the same day with oil still sitting on the top of the engine(messy work). After driving for 15 minute the check engine light comes on(for the first time ever). I pull over and call them to be advised to come in on Tuesday to get it looked at. As if I don’t need to work my 9-5 job so that they can steal more money from me. I took my car to my local machanic and he said they didn’t reset the computer. I will no longer get service from Classic Audi. More