Gulf Coast Nissan

Excellent customer service with a trustworthy team that shoots it straight! Definitely a great deal! shoots it straight! Definitely a great deal! More

Salesman and Financier made the transition pretty easy and were helpful and knowledgeable. Was given a reduction just cause I already had purchased a previous vehicle with them. and were helpful and knowledgeable. Was given a reduction just cause I already had purchased a previous vehicle with them. More

What a pleasure it was to buy a new car, Jannice made the process smooth; John the Sales Manager agreed to my offer and Jannice made it happen. Will do business there again process smooth; John the Sales Manager agreed to my offer and Jannice made it happen. Will do business there again More

Awesome experience. They Listened to what I wanted, and they delivered. Everyone was friendly and made you feel like you were a person and not just a sale. They Listened to what I wanted, and they delivered. Everyone was friendly and made you feel like you were a person and not just a sale. More

You’re a very Efficient! Easiest time I ever had buying a car, excellent service!!!! Easiest time I ever had buying a car, excellent service!!!! More

Everyone was very helpful and answered all of my questions. Jaxen was an amazing salesman and the sales manager, Johnny, was great too. questions. Jaxen was an amazing salesman and the sales manager, Johnny, was great too. More

On Wednesday December 22nd after filling up my car with gas it wouldn’t start. It gave a reading disclosing error with the engine and battery. I also received an error message about my key fob. I received gas it wouldn’t start. It gave a reading disclosing error with the engine and battery. I also received an error message about my key fob. I received a jump and went immediately to O’Reilly Auto Parts to get a new battery. Gulf Coast Nissan of Angleton was closed for the day so this was the most feasible solution at the time. In the middle of running my errands on Thursday, December 23rd I took my car into Gulf Coast Nissan of Angleton because I knew my battery was still under warranty. I spoke with Josh who did my service intake information. After waiting 45 minutes the service guy and along with Josh conjured a story about my battery being perfectly fine. I asked multiple times were they sure because my car literally wouldn’t start and it freaked me out because my car is a 2020 Nissan Altima which shouldn’t have any extraneous mechanical issues. I left trusting their judgement because this is my local Nissan that I’ve been patronizing for over two decades. Ever since leaving there with a “perfectly fine” battery my car has had a hesitation when starting. Today, December 28th, after work I got in my car only for it not to start. I had to have one of my coworkers assist me in jumping the battery. I immediately went to Nissan of Baytown in which my suspicion was validated - I was lied to by Gulf Coast Nissan of Angleton. Instead of replacing the failing battery WHILE IT WAS STILL UNDER WARRANTY, they wanted me to come back with a dead battery after the expiration of my warranty to gain my money. The representative I worked with in Baytown took customer service seriously and showed me that all Nissan of Angleton did was super charged my battery in order to send me on my way. The audacity of Nissan of Angleton to send me off unprotected! I specifically told them I work out of town and I rely on my car for transportation. Not only is this beyond shady service, but a deplorable representation of the Nissan brand. Because of their lazy/nonchalant attitude towards my needs, my life could’ve been jeopardized if something graved would’ve happened with me being stranded because of a battery THAT IS STILL UNDER WARRANTY!!!! I was in and out of Nissan of Baytown in 30 minutes with a brand new battery without the run around I was given at Gulf Coast Nissan. It’s sad seeing the lengths some businesses will go to cheat customers out of their money. Even though the service has drastically declined at this location, I still gave them my business because of proximity to my home. Never again!!! I advise no one to purchase nor have their car serviced at the Nissan in Angleton because customer care is the bottom of their list. Not only was my time wasted, but my trust with Gulf Coast Nissan of Angleton is completely broken. More