Cody Monica

Lester Glenn Subaru responded

Hi cdkielblock, Thank you for sharing your experience with Cody and our team! We're thrilled to hear that they stayed diligent and helped you every step of the way to ensure you could take home the truck you needed! Customer satisfaction is our priority, and we're glad we could assist you. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MARLENEANDJERRY4746, Thank you for your continued trust in us and for sharing your positive experience! We're thrilled to hear that you always receive excellent service from our knowledgeable, helpful, and friendly team! We agree – our car salespeople and tech people are indeed assets to Lester Glenn! If you ever need anything else or have more feedback to share, please feel free to reach out! We appreciate your loyalty! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi STI4DINO, Thank you for sharing your experience with us! We're delighted to hear that our dealership felt welcoming and not intimidating to you. Providing helpful and courteous service is important to us, and we're glad our staff could assist you. It's fantastic to hear that the overall process was relatively quick, and congratulations on your new WRX! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi HNG1551, Thank you for sharing your experience! We're thrilled to hear that Melissa and Cody were amazing and worked well to help you get your car! We appreciate your feedback about the paperwork, and we'll make sure to address any organizational issues to streamline the process in the future. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many happy miles with your new car! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi sheridananna366, Thank you for sharing your feedback! We're delighted to hear that we could make your daughter very happy and that Mellisa provided fantastic service! We'll be sure to pass along your kind words to her! If you or your daughter ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more happy miles with your vehicle! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Steve, Thank you for making the trip to visit us again, and for sharing your positive experience! We're thrilled to hear that you find our dealership to be a super upbeat place and that you don't feel pressured during your visits! It's fantastic to know that Cody, Jonathan, and Alicia provided you with great service. We'll be sure to pass along your kind words to them. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NANC157, Thank you for your positive feedback! We're thrilled to hear that everyone at our dealership is nice, friendly, and knowledgeable. Providing excellent service and assistance is what we aim for, and we're glad to know that our team goes out of their way to assist you. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Bkraimo, Thank you for sharing your experience with us. We're glad to hear that overall, you had a good experience and that Cody was great to work with. However, we apologize for any inconvenience or confusion regarding the interest rate discrepancy and the trade-in value process! Regarding the interest rate issue, we understand your concern, and we apologize for any miscommunication. We strive to be transparent and ensure that our customers receive accurate information throughout the purchasing process. We'll address this internally to prevent similar situations in the future. Regarding the trade-in value, we apologize for any confusion regarding the valuation process. We appreciate your feedback and will take it into consideration to improve our processes and ensure clarity for our customers. We're glad to hear that despite these issues, your overall experience was positive and that it was better than other dealerships you've visited. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Jeff, Thank you for your continued support! We're thrilled to hear that you felt like part of the family during your second vehicle purchase with us. While we can't quite gift you the car, we're happy to have provided you with a positive experience akin to being treated like family. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Jeff, Thank you for your kind words! We're delighted to hear that you consistently have a positive experience doing business with Lester Glenn. Providing courteous, professional, knowledgeable, and friendly service is what we strive for, and we're glad to know that we've met your expectations. Your continued support means a lot to us, and we appreciate your feedback. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here for you! Happy Driving, The Lester Glenn Subaru Team