Rob and Cole were fantastic. Excellent experience overall and would strongly recommend others to meet with Rob and Cole. Great service all around from a great team led by Rob and Cole.
"Outstanding experience "
I came in for a service on my vehicle, but ended up considering to purchase a new vehicle. The salesman went above and beyond to assist me and try to put me into a new vehicle. He provided me with a lot of information and tried to find the best deal that would work for me. Unfortunately, I didn’t leave with a new car but I would definitely consider coming back to this dealership. And I would defibrillate recommend salesman Cole for anyone looking to purchase a vehicle.
"Outstanding Service - Cole Tatsuno"
- Liz R
The service I’ve received on serval occasions by Cole Tatsumo has been nothing less than above and beyond. This is one car salesman who is outstanding on every level. If you plan to buy or lease a car from Jack Daniels of Upper Saddle River, I highly recommend working with Cole. You won’t be sorry. He is a rare find in the car sales industry. Best experience I’ve ever had!
"Above and beyond service"
Called the dealership and asked for Cole, who helped me with my transaction over a year ago. Relayed that the Audi MMI interface was not recognizing my new phone, and asked for some technical advice. Cole immediately asked if I was home and drove over to personally assess and troubleshoot the problem. The issue was quickly resolved and I can’t say enough about Cole’s desire to help and his overall professionalism. You won’t go wrong if you seek his help with your next Audi purchase or experience!
"Great Experience. 100% satisfied"
From the moment my family and I walked into Jack Daniels Audi we felt welcome. We were greeted by the manager and introduced to our sales rep, Cole. Cole was very attentive to our needs. He went above and beyond to ensure my 3 & 12 year old daughters were comfortable through the process, even provided them lunch at one point. We negotiated a great deal in little time for the exact vehicle we wanted. Cole took the time to explain every aspect of the vehicle and even installed my all weather mats. This was the type of service and attention I would expect from a luxury car dealership and Jack Daniels didn’t disappoint. I would absolutely recommend Cole and the Jack Daniels of Upper Saddle River team, and hope to do business with them again in 39 months!
Other Employees Tagged:
"Excellent experience and customer service "
Our experience at Jack daniels Audi of Upper Saddle River was amazing. From the start, our salesman Cole Tatsuno was the consummate professional. He explained everything to us, was friendly, knowledgeable and got us a great deal on our new car. We couldn’t be more happy with his service, personalized care and attention to detail.
We also had a great experience with Rudy in the finance office. He was extremely helpful, professional and explained everything to us thoroughly and answered all of our questions with knowledge and expertise. We will definitely recommend Cole and this dealership to friends and family without hesitation. Great job all around. Thank you!
"We couldn't be more satisfied with our experience "
If it wasn't for Cole Tatsuno at the Upper Saddle River Jack Daniels Audi, I am not so sure that I'd be driving this amazing Q7 today. Cole is a non-pressure, personable salesperson who took the time to listen to our needs and answer all our questions. Negotiating with him was comfortable and straight forward and he helped us obtain both the price and car we wanted. I don't think that I have ever been as relaxed purchasing a vehicle. Definitely ask for Cole if you're in the market for an Audi!
From the beginning of my car search to signing the final paper work, everyone was very helpful! Also, could not have asked to work with a better specialist than Cole! Keep up the great service and will definitely be recommending friends for their future purchases!
"Great Follow-up and service"
Cole did a great job from the initial meeting through follow-up communications to the final sale. He listened to our interests and concerns and delivered.
Looking for an Audi? I would highly suggest you contact Cole Tatsuno at Jack Daniels Audi in Upper Saddle River. Our experience was amazing and truly painless. Evidently, he’s stuck with us as long as we own an Audi!