- Rav4 Guy
I had such a great experience from beginning to end service was excellent Deryck was a hard worker and he helped me a lot I really appreciate everyone’s help and they all deserve 5 stars. I will definitely recommend others
Lenny was so helpful with trading cars for me! He was so selfless and willing to help with whatever we needed. He was so personable and made us feel good about being there. . Thank you Lenny!
"Excellent service and price."
- Cruzr, 280 Sundancer
I"ve been through different dealership looking for heavy duty truck, I found my 3500 HD SIERRA DENALI at Northwest Motorsport for the price that other dealership couldn't match. With the help of their knowledgeable agent Lenny Wright, the sale process turned out very smooth and was able to drive my truck home that evening. They even sent their driver the following day to pick me up from ferry terminal when I get my vehicle I left behind. Excellent service! Selections are plenty. Highly recommended if you're looking for your next vehicle.
"Worst experience ever!!! "
I never submit feed back on any service I've received because I myself am in customer service but this experience is a must if it can help someone not have to go through what myself and my family went through I am going to share. This was a VERY emotional draining experience that lasted over a month. Buying a car is hard but wow this dealership in Lynnwood took the cake. Signed 3 contracts with these people. They asked for all required documents, utility bills, pay stubs, insurance and of course the down payment. All was given at the time of taking possession of the vehicle. Weeks later they were calling asking for more documents because they assumed what we gave was fraudulent even after speaking to our employers personally. 2 weeks after signing the 1st contract they had us come in to sign a 2nd contract and yet again they had no record of the down payment we gave them. They had even texted us several times before telling us where was the money we were supposed to give them. Which makes no sense to me from their point of view how I was I able to drive off with the car I just bought from them without paying for it. We received text messages stating if we did not provide to them the money and documents we already gave them at the 1st signing they would come repo my car. Exactly one month after signing the 1st & 2nd contract they had us come in to sign a 3rd contract. Yet again at that signing they still have missing documents and money we gave them. My personal opinion is they are unorganized, unprofessional and they seem to have untrustworthy employees stealing personal information and money from their customers. I have also received letters from several banks stating I requested a loan on vehicles other then the one I purchased. I now am having to constantly check my social security number for identity theft. Save yourself the peace of mind and sanity and shop somewhere else for your next vehicle. I wish I had. Purchasing a vehicle here is not worth the stress, tears and frustration this place will put you through.
Worked with Jackson richartz and I have to say best experience so far at a dealership super knowledgeable and tended to every need I had , answered questions promptly all around 10 star review
Kaya was awesome, after multiple dealerships and headaches Kaya made it painless. Getting a good deal is everything, thank you Kaya!
Honda Accord purchased. Done
"Midnight Rendezvous for a Bad@ss Tacoma from Kaya "
Kaya was amazing ! She stayed super late for us to get my husbands dream truck and was very nice to my kid. She treated us like family. Very helpful and Patient with is. We would recommend her to everyone who wants smooth experience !
"Excellent from start to finish!!"
Walked in to drive a car, then also drove another model but said we weren't ready to buy because of busy schedule. We weren't pressured at all!! When we were ready we called Deryck again that we were very interested in a car at their Pasco location. He arranged to get that to Lynnwood, we went there the next day, and the car was perfect, and so was Deryck!!
"First In Classs Customer Service! "
The folks at Northwest Motorsports went above and beyond for me! I contacted Kaya about wanting a truck and she immediately got to work, finding me the right truck! She then worked with Izzy on financing and went through it all in the office with Cole. One of the best buying experiences I have ever gone through! Easy and no hassle. They really take care of you!
"Back for another round"
- Repeat offender
I've bought a lot of rigs here and I'm back again, I love the way I'm treated. Mike made sure all my needs were met and my budget. I'm sure I'll be back again!