Dropped my BMW off last week for repairs with Service writer Colin Moore and was kept informed of what was necessary and it was completed in a timely manner! Great job Colin!
Staff is friendly and greets you as you arrive. Was able to book the service a little last minute which was nice. Only negative part of my visit was I had requested a loaner car and they had none when I got there but they provided me with a rental car from a local company which that process added an extra 45mins. But overall a good experience.
"Professional & Friendly"
Just wanted to take a moment to thank Colin in the Service Department for going the extra mile to fix my vehicle. My service engine light came on, and within two days he got my car in and fixed right away! Colin made sure I got home twice with the friendly free Uber service provided to me, which I did not even know was an option until he mentioned this service. I was literally blown away with Colin's professionalism, and dedication to me as a customer :) CBB is lucky to have a person like him providing excellent customer service! Thank you for making this process seamless :)
I recommend this dealership to everyone. I purchase and service all my vehicles at this dealership. Collin in service is awesome every time and fast. 100% APPROVED! Thanks you as always
"Awesome Customer Service with a Smile with Sales and Service"
I am always greeted with a smile and a very pleasant attitude from Tyson Muse, Service Manager, Juan Garcia, and Collin Moore both Service Adviser's and Travis Walters in finance, even down to the gentleman who repair and wash my car. All around great TEAM work...I drive 2 hours and will continue to do so simply because of their great service with a smile, plus they do not push you for repairs that are not absolutely necessary. They advise which I like!! When it is time to trade in my BMW I will buy from this location.
Terry and Abraham Williams from Sedona, AZ
"Excellent experience with both Sales and Service. "
Craig Haugan, Sales Representative, was most helpful and accommodating in helping me find just what I wanted. Collin Moore, Service Advisor, took care of a couple minor concerns in a quick and professional manner. My purchase was enjoyable from beginning to end. Excellent communication. The dealership is a distance from where I live but I will probably take my car back to Certified Benz and Beemer for service. And, I will not buy another car without checking CBB inventory.
I came in because a light came on on my car. The service center got my car in and diagnosed within a very reasonable time. They were very helpful and explained everything so could understand what was going on. I would recommend all my friends here. Thank you
"Fantastic service department"
Great communication. Got me in immediately. Got my service handled in record time. Didn't even have time to get bored in waiting room. A+++.
We had the clear bra put on our car. Collin was responsive and helpful. He kept me informed o the timing and the product looks awesome!
"Great service all around"
Sales and the service department is A+..
I recommend to buy and have your high end vehicles serviced here.. they are quick and you don’t have to spend all day there.. took less than an hour to purchase and car from start to finish..