"I really wish I could say good things about this..."
I really wish I could say good things about this dealership because Corey and Evan treated me and my wife like family. Unfortunately since I've gotten my 2021 Honda Civic, it seems like I've only been having issues. First, I didn't get my spare key because it was lost so I had to wait for a call. After a month I didn't receive a call so I went to the dealer myself and spoke with Evan who then had to write a due bill to schedule a service to get my key. I had to come in the following day. Second, my new 2021 honda already has mechanical issues. Something sounds like it's loose around the hydraulics and when my ac is on, it rattles and sounds like my car is 20 years old. This has been very frustrating to say the least so far and I hope I can have more positive experiences in the future.
"The 3 gentlemen we dealt with Cory Broach, and Evan,..."
The 3 gentlemen we dealt with Cory Broach, and Evan, Cory's manager along with financial gentleman ( I am sorry I cannot remember his name) were in our estimation STELLAR.
WE HAVE NEVER in the history of leasing and buying vehicle's had such a wonderful experience..
Thank you all for being helpful ,kind, and friendly.
"Was all set to purchase a used vehicle at the asking..."
Was all set to purchase a used vehicle at the asking price of the dealership. Then I found out that they were going to add $2100 in so called dealer add-ons. These dealer add-ons were never listed or advertised on the description of the car. They consisted of a shock system alarm, vehicle window etching and 3M door edge guards. The car already has an alarm and anti theft system on it, I didnt want door edge guards or window etching. They refused to remove these add-ons. After back and forth negotiations regarding removing these items, they said they can remove the alarm system, but not the $700 of window etching or door edge guards. For starters, a window VIN# etching kit can be bought on Amazon for approx $25 dollars and door edge guards for $5-15 dollars at any auto parts store. They also said they install these so called dealer ad-ons on every car in their lot. That equates to 1000% mark-up aka pure profit for the dealership. They would not budge on removing those ad-ons. So, they just lost my business and a sale. So anyone looking to buy from this dealership,dont let them rip you off with these profit making ad-ons. Please beware of these hidden costs and false advertising. Its very misleading. I've bought many cars in my life, but never had such a tough time attempting to make a purchase as I had with DCH Honda of Temecula and I was going to pay their full asking price for the car.
"Everyone was really great. We were able to agree on a..."
Everyone was really great. We were able to agree on a price and trade in value based on what another dealer offered. I was able to get the model I wanted with great financing. 2nd car from this dealership, so we are fans.
"Thank you for valuing me as a customer and respecting..."
Thank you for valuing me as a customer and respecting exactly what was needed on my part, I got exactly the vehicle I was searching for and had a good time in the process. Thank you to the DCH Temecula Honda team!
"Thank you Honda of Temecula! My dream car came true..."
- Juan Fernandez
Thank you Honda of Temecula! My dream car came true thanks to you guys! Awesome services and fast if you make an appointment when you call or email.
"Corey was super helpful and just an overall nice..."
Corey was super helpful and just an overall nice salesman. He kept me updated during the whole process as well as showing me my options. Made the wait easy
"They were very helpful, friendly and knowledgeable. My..."
- Susan j
They were very helpful, friendly and knowledgeable. My sales person Cory was great very helpful and patintcant, he has checked on me to see if everything was going ok. I thought I was having trouble with the aircondtioning he insisted I bring g it in, found out was user error lol. The people in the service area were quick and didn't make me feel stupid. Thank you.
"Great experience! "
Thankyou DCH Honda for a great experience! Got me in and out super quick you’re awesome! Service advisor was super helpful and nice and cashier was polite!
"Great Service and Cusotmer Skil"
It was a great experience buying a car from this dealer. My Sales Agent was very friendly, knowledgeable and professional. They really work with you and your budget.