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Tom Wood Lexus

Indianapolis, IN

4.8
1,108 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,108 Reviews of Tom Wood Lexus

April 24, 2024

Impeccable customer service, fair pricing and salespeople are top notch with communication and expectations- great used cars always available! More

by Berglund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Garland
Apr 24, 2024 -

Tom Wood Lexus responded

Berglund, we're delighted to know you had a positive experience with our team at Tom Wood Lexus. We strive for top-notch service and fair pricing. Thanks for the shout-out!

April 18, 2024

Very professional Sales person took my vehicle specifications seriously and found a vehicle that met them. More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Slider
Apr 18, 2024 -

Tom Wood Lexus responded

Mike, we're glad to know our team at Tom Wood Lexus was able to find the perfect vehicle for you. Thanks for sharing your experience with us!

April 11, 2024

I appreciate the no-haggle pricing. It takes away the stress of car buying!! Thanks!! More

by Pstroud2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
Apr 11, 2024 -

Tom Wood Lexus responded

We always strive to deliver a hassle-free buying experience at Tom Wood Lexus so this feedback is great to hear! Thank you for your five-star review and enjoy the ride.

April 06, 2024

We were met with responsive knowledgeable assistance by our representative James Gambil. Our experience over 20 years with Tom Wood has always been first class. More

by F Volkers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Card (?) Technology. 5 star!, James Gamble, Brooke Bell
Apr 08, 2024 -

Tom Wood Lexus responded

We're delighted to know that you've had a first-class experience with us over the years at Tom Wood Lexus. Your kind words about James and our team are greatly appreciated!

March 29, 2024

Kaitlyn was amazing throughout the entire purchasing process! Everyone at this store is just amazing and always goes above and beyond for their customers. More

by Toriherd
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl, Brooke Bell
Mar 29, 2024 -

Tom Wood Lexus responded

Toriherd, it's fantastic to know Kaitlyn and our team at Tom Wood Lexus provided an amazing purchasing experience for you. We always aim to go above and beyond!

March 27, 2024

DAKOTA IN SERVICE WAS GREAT HELPING MY DAUGHTER . LOANER CAR AND DELIVERED HER CAR BACK MITCH More

by mitchburgess64ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAKOTA
Mar 27, 2024 -

Tom Wood Lexus responded

Mitch, we're thrilled to hear Dakota provided thorough service that accommodated your daughter's needs at Tom Wood Lexus! Thanks for the 5-star review. Safe travels!

March 27, 2024

Tom Wood Lexus is simply the best. They have a beautiful facility and a wonderful staff and your experience all begins just inside the front doors as they slide open. Inside you are g More

by Mr Jerry.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Card 5 Stars 🌟, Corey Thingelstad, Brooke Bell
Mar 27, 2024 -

Tom Wood Lexus responded

Jerry, it's fantastic to know that you had such a great experience with Corey and the rest of our team at Tom Wood Lexus. We appreciate your kind words and look forward to assisting you in the future!

March 17, 2024

Logan (my salesman), for the short time he has been a car salesman, he has shown that he has learned a lot of the Lexus vehicles. When I'm looking for a vehicle, I get to know the particular type of vehicle' More

by H20364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
Mar 18, 2024 -

Tom Wood Lexus responded

We're glad to know that Logan's knowledge and honesty made a positive impression on you during your visit to Tom Wood Lexus. We appreciate the feedback, it helps us continue improving our service!

March 08, 2024

I am a loyal Lexus driver. Tom Wood handles all of my service needs. I am treated with courtesy and fairly. More

by PJPuurdue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Rominger, Zachary Soutendijk
Mar 11, 2024 -

Tom Wood Lexus responded

We're delighted to know that you've had a positive experience with our service team at Tom Wood Lexus. We appreciate your loyalty and look forward to continuing the great relationship!

March 01, 2024

The process was relatively smooth. They convey as sense of calm. I was impressed by the amenities and the way the dealership goes the extra mile to make each customer feel important. More

by daniel.hammerschmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Mar 01, 2024 -

Tom Wood Lexus responded

Daniel, we appreciate your feedback! It's great to know that our team at Tom Wood Lexus made you feel valued and provided a smooth experience. Enjoy the ride in your new vehicle!

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