Corey Weimer

Excellent deal ship to work with. salesman and manager all professional and knowledgeable. Made the transaction very easy salesman and manager all professional and knowledgeable. Made the transaction very easy More

by NORMDUKE2 Verified Customer Verified Customer

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Great customer service. Easy to make appointments. The car service was completed in a timely manner. Easy to make appointments. The car service was completed in a timely manner. More

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Staff is friendly and very helpful. It doesn’t matter has small the questions they always have an answer. I’m on my 4th car from them. It doesn’t matter has small the questions they always have an answer. I’m on my 4th car from them. More

by VALERIE.MCINTOSH413 Verified Customer Verified Customer

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Dropped my car off for diagnostics and they kept it for two weeks after saying it would be done in a few days. The finally said it would be done on a tuesday, 11 days after it was dropped off and when they two weeks after saying it would be done in a few days. The finally said it would be done on a tuesday, 11 days after it was dropped off and when they still didn’t look at it I called for an update and got hung up on by three employees instead of receiving an answer. Extremely disappointed with the service department here. More

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Chris is an excellent sales associate. He answered all of my questions, was very patient and educational when it came to showing me the car. I have used their service department for years He answered all of my questions, was very patient and educational when it came to showing me the car. I have used their service department for years and they're always great. I am 100% happy with my car, my sales rep Chris, and their whole team. Honestly, the easiest and fastest car buying experience I have ever had in my 33 years of buying cars. THANK YOU CHRIS AND THOMPSON HYUNDAI!! More

by fingernailmichelle Verified Customer Verified Customer

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Great people Very friendly Great help with showing how Great people Very friendly Great help with showing how to work the car Good prices Great people Very friendly Great help with showing how to work the car Good prices More

by CAROLYEKNIT Verified Customer Verified Customer

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I’ve been very disappointed by this dealership service department repeatedly. I’ve submitted a number of complaints as a result of being ignored and complete inaction on repairing my vehicle(s) , followed department repeatedly. I’ve submitted a number of complaints as a result of being ignored and complete inaction on repairing my vehicle(s) , followed by promises to correct the situation and then request for re-scoring the negative review. I can no longer play this game because I feel that this is giving other consumers a false representation of what to expect from this company. I’m now quite certain that I cannot rely, regardless of the promises that have been made, on Thompson Hyundai to properly service the 2021 Sonata that I purchased from their dealership. This puts me in a position where the vehicle is now nothing more than an inconvenience because I must go out of my way to obtain service for it and that is simply something I can’t do. I chose Thompson because of the convenience of their location, they promised to make their location the only store that I would ever need for the lifetime of the vehicle. That seems to me to be false. I have been chasing serious problems for almost 6000 miles on a vehicle that only has just below 11,000 miles on it. By all indications it really seems Thompson has no intention of correcting these problems and are doing nothing more than ignoring me to push me into another dealership. I see this as a breach of a verbal contract, a commitment to service a vehicle that was purchased through them. I was walked from the sales floor to the service department, introduced to the service advisor, advised they would be able to take care of my vehicular needs and that was followed with a handshake. But Thompson has not kept up their end of that agreement. As a result I have now filed my second buyback case with Hyundai, in order to return the 2021 sonata I’ve purchased as it in the week since reporting the issues I’m having with the car, has since developed new and separate issues. I cannot continue to pay a premium for a vehicle that develops serious additional problems before the dealership repair facility even takes the time to diagnose the first problems, after having not one but two opportunities to plug a scan tool into the car while it was in for oil change which can be done in a matter of minutes, and refusing to do so. More

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Sam was absolutely professional! He helped us figure out the best car for us and answered every question we had! Would definitely recommend to friends and family! the best car for us and answered every question we had! Would definitely recommend to friends and family! More

by tricia_444 Verified Customer Verified Customer

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Excellent service and very courteous to their customers. Salesman setup the blue link and explained to me how to use each system. I was very impressed by the amount of time that was spent with me. Salesman setup the blue link and explained to me how to use each system. I was very impressed by the amount of time that was spent with me. More

by RAUPPERLEY Verified Customer Verified Customer

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Salesman Brian was superior. However, the finance department needs major improvement in processing paperwork. Lot techs need to be more careful. One of the Sales Managers needs to learn respect when department needs major improvement in processing paperwork. Lot techs need to be more careful. One of the Sales Managers needs to learn respect when the dealership makes a mistake. More

by JoAnn Verified Customer Verified Customer

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