For such an important purchase, we actually had fun! Aneesa, our sales person, was awesome & with Jason, the credit specialist, we laughed more than we normally do!
"New 2018 Mazda3 Sport Hatchback"
Came in after seeing a used Mazda3 hatchback online to test drive a few vehicles. Andrew was very helpful and suggested multiple cars that might be a good fit for my needs and based on the criteria I was hoping to stick to in my car search. Did not buy a car until a few days after the test drives, and Andrew and his managers were very responsive via email and phone and helped me get a very good deal on a new car for only a bit more money than the used vehicles I has been looking at. Were very patient and explained every step of the financing and purchase process. Took time to go over the car features in detail before I drove it home.
"2016 Mazada CX 5"
Everyone we came into contact with was friendly, knowledgeable and fantastic. They were laid back but profession which is exactly what I wanted to work with!
In direct contrast to that, the next night, I went to turn in my lease to Nissian Suntrup. The person who took my car didn’t tell me his name. He didn’t ask me my name. When I asked him some questions regarding my last bill ans final property tax bill he said “Oh you are asking me too many questions. I don’t know any of that.” He was rude. He wouldn’t help me and he wouldn’t find anyone else to answer my questions.
"Prompt professional "
The most uneventful buying experience I've ever had and if you've bought a car before you understand why that's a GOOD thing!
"Excellent experience again"
Was time for another vehicle, so I called Chuck, who I worked with 2 years ago to purchase my 2016 CX5. This time I was looking for something slightly used as a secondary vehicle. While Lou Fusz was my first call, it wasn’t my only call, but as far as having what I wanted at the price I was looking to spend, Lou Fusz Mazda was the place to go. I was in and out in what seemed like no time at all. Chuck and Corey were very fast and friendly. Additional thumbs up to the service department who managed to squeeze me in for an oil change on my CX5 while I was there, despite the fact that I didn’t have an appointment. Will definitely be going back to Lou Fusz when I need another car! Excellent job everyone :)
"Leased a new Mazda for my wife"
Jason the mgr was wonderful
Loved his cute little accent!
Cory in finance was perfect
Steve in detail is the best
- Janie B
Chuck was awesome. I was very indecisive and he allowed me to test drive several cars. It was a wonderful experience from start to finish. He even took care of taking my leased car back to Plaza Motors, so I was able to drive off in my new car.
"Always a winning team"
- Jimmy O
This was the second time that I’ve had my car worked on by the Lou Fusz body shop. I’m very impressed with the detail, professionalism, quality and overall helpfulness of the staff.
"Best dealership I have ever found!"
I have owned a Mazda since 10/2009 and I absolutely loved my car. Moreover when I needed service on my car I refused to take it anywhere. Since my first oil change at Lou Fusz Mazda, I knew this was the place for me. They provided hoenst, friendly service with incentives to return. Never have I walked away disappointed. When it was time for me to get a new car, I chose Lou Fusz Mazda without hesitation. Between the sales people, service department and other staff, they provide the perfect environment to purchase and maintenance Mazda vehicles.
Other Employees Tagged:
, I am sure I missed some other amazing people...I don't remember their names.
Went in for a repair that was scheduled a couple weeks ago because I had a bad motor mount. I was in and out in about half the expected time. As always I am very pleased.