I asked to have my tires rotated in a specific pattern, I even drew a diagram and showed it to the service writer. They were not rotated in that pattern and I didn’t check them until I got home. This happened at the prior service also. I was a fleet mechanic for 30 years and I know a little bit about preventative maintenance.
Other Employees Tagged:
Don’t know the names
Halterman’s has always given me great service and they have a friendly staff. Can’t imagine going to any other dealer. Thanks again for the great service.
Family has been using the dealership for 15+ years and is completely satisfied. Fast and able to get a hold of me through email, text, or phone.
"Does not get any better."
I have dealt with no less than 20 dealerships in my time for leases and purchases and can
honestly say that this is the best I have had the pleasure to deal with. The facilities are most comfortable to wait. They respect your time
and genuinely give fast service. The employees
give the best service and can not do enough
to help and make your service experience
the best that it can be. Finally the work is not
only promptly done, but it is done cleanly
and respecful to your automobile. No dirty
Door jam, headliner, floor or seat. I am
a fuss budget and they satisfy me without
asking! I give them my highest recommendation.
"Oil change and car inspection"
The service I received was good. All of the service staff were friendly and helpful. The oil change and car inspection was completed much faster than I expected. Good job as always!
Courtney is a patient beautiful person. She help me a great deal. Was very nice and understanding. Has a great smile and lots of knowledge.
"Quick service "
Had a scheduled oil change and tire rotation nothing too lengthy and they were done faster than I thought. Thank you. The service desk where one pays could use some customer service touch ups. I felt like I was an inconvenience with the long sighing. Maybe a bad day but keep it at home. I would’ve given a four star but my Checkout customer service was different from my checkin service. Checkin was very friendly.
"Worth Driving for"
- W. James Ellinger
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
"stay away from their service center"
- Former Loyal Customer
Within the last couple years service center in this dealership has greatly reduced the quality of their service center. They can do oil-change and state inspection, but never ever allow them to make something serious to you car like wheel alignment, breaks or suspension arm replacement. You will be very disappointed within couple weeks after that but nobody at this dealership is going to admit they did something inappropriate to your car so you will have to fix it somewhere else at your own cost again.
"Amazing experience "
- Sandy sue
Amazing employee at Haltamans. They go the distance to ensure that the costumer are satisfied with they service and not just fixing of cars but taking care of humanity along the way.
May Yahweh blessed all these men and women tremendously.