Circle Hyundai

STAY AWAY! !!!!!!! The single most scummy dealer experience I ever had. Couldn't get their story straight between the sales guy (Billy Sherman) and the manage !!!!!!! The single most scummy dealer experience I ever had. Couldn't get their story straight between the sales guy (Billy Sherman) and the manager. Tried to play nonstop games and don't let you speak. They try to intimidate you with complete laughable xx that they make up on the spot. They must get a lot of people that accept the dumb nonsense they spew as otherwise I'm not sure how they're in business. Sales guy (Billy Sherman) tried telling me the person who they sell cars wholesale to didn't offer a number that the manager himself told me they did. Tried telling me the wholesaler would ONLY give me that price if I particularly financed a 2023 car. As if the sales guy would know more than what the manager who actually CALLED the wholesale guy (he told me this himself) and as if the wholesaler that has 0 to do with the dealership gives a singular xxxx about what car I get from the dealership that has 0 to do with them besides buying cars from them. Tried telling me my car ISN'T worth what I was asking after I showed them 3 offer sheets from other dealers. Then tried telling me that they would honor the Hyundai deal but SOMEHOW with ZERO real explanation tried telling me my lease would be ~$400 more a month with $1500 down because of my "negative equity" which was by the way, was 2k (as the manager already slipped and told me that he CAN offer me the 28k I was asking for and I owed 30k on the car). So somehow my 2k of neg. equity (even though they wanted me to put down $1500 which would cover most of it, and even if they rolled 1.5k of fees into the lease) would increase my monthly payment by $400. Quick math would show I surely do NOT have 16k of negative equity + their fees. I even told them, "ok so I'll pay the $2k right now, what's the problem then as you just blatantly told me that your wholesale guy agreed to take my car for the 28k". They tried telling me doc fees + tax + etc that they made up has to be rolled into the lease when.....no it does not and EVs have no tax here in NJ , plus the deals on Hyundai's website very clearly illustrates only the 1st month due at signing. They pretty much tried pocketing the difference between trying to rob me, and Hyundai's incentives and tried lying about what the Hyundai website showed. They got visibly more and more frustrated when they realized I'm not some random schmuck that doesn't know jack about cars or their tricks and games. I was around dealers my entire life. One of my best friends owns his own as well. They tried telling me I was angry after they tried screwing me in every way they could think of. I never left a place more frustrated and annoyed in my life. They completely put me off the Hyundai brand itself (I'm sure Hyundai is going to love hearing about this, don't worry they will). I went to World VW 30 mins later, got offered $600 more for my trade in than I was expecting ($28,600) with 0 issues or struggle and got a deal done in less than an hour where they agreed to essentially wipe the remaining of my negative equity off completely (they increased the initial lease payment offer by $10 over 36 months which equals $360 I'm paying for the $1.4k left of neg. equity) and only had to pay the 1st payment at signing. STAY FAR FAR FAR AWAY FROM THIS AWFUL PLACE ! Don't pay attention to any response from the dealership to this review. It is simply to do damage control More

I use Circle Hyundai for my 11 year old Sonata and have always been satisfied with the service. Yesterday I brought my car in without an appointment bcs of a horrible noise coming from underneath the car. always been satisfied with the service. Yesterday I brought my car in without an appointment bcs of a horrible noise coming from underneath the car. Miguel in service dept. was extremely courteous and promised he would have the car done as soon as possible. They fixed the car in a timely manner & found some other small things that needed fixing & the car was ready by 5P. EXCELLENT SERVICE More

OUTSTANDING SERVICE FROM HALEY MACKENZIE! My fiance and I recently had the pleasure of working with Haley MacKenzie at Circle Hyundai. From the moment we stepped onto the lot, her warmth and My fiance and I recently had the pleasure of working with Haley MacKenzie at Circle Hyundai. From the moment we stepped onto the lot, her warmth and professionalism stood out. We are a family of 5. We have a teenage daughter, a growing pre-teen son, and a disabled daughter. Due to our daughgers disability she will need to be in a car seat for the foreseeable future. This has proven to complicate our comfort while traveling. Especially since we often drive back and forth to Florida to visit our family. Having a 3rd row vehicle was imperative to us. We also preferred a vehicle with top of the line safety ratings. We decided that the 2024 Hyundai Santa Fe not only met, but exceeded all of our families expectations. This SUV is remarkable! Here’s why Haley deserves all the accolades: ATTENTIVENESS AND PATIENCE: Haley took the time to understand our needs, preferences, and budget. She patiently answered our questions, never rushing or pressuring us. EXPERTISE: Her knowledge of the vehicles was impressive. She explained features, safety ratings, and performance details with clarity. We felt confident in our choices. GENUINE CARE: Haley went above and beyond. She offered us a bottle of water during the test drive and ensured we were comfortable throughout the process. SMOOTH NEGOTIATIONS: Negotiating can be stressful, but Haley made it seamless. Her transparency and honesty were refreshing. AFTER-SALE SUPPORT: Even after the purchase, she followed up to ensure everything was going well. That level of commitment is rare and appreciated. In summary, Haley transformed what could have been a stressful transaction into a delightful experience. If you’re looking for a car, seek her out—you won’t be disappointed! Thank you, Haley, for making our car-buying journey extraordinary. For once, we are looking forward to driving down to Florida for Spring Break. You’re a true asset to the dealership! If you're in the market for a new vehicle, do yourself a favor and seek out Haley MacKenzie, as she is too-notch. Thank you, Haley! You helped give our family peace of mind. You can't put a price on that! We are so thankful for all of your help. More

$7500 over list price! ! I went there to buy an Ionic 5 but these guys are trying to pocket the Federal tax credit for themselves. They list it as a line item right on the ! I went there to buy an Ionic 5 but these guys are trying to pocket the Federal tax credit for themselves. They list it as a line item right on the window sticker addendum. $7500 market adjustment going to the dealer. That credit was intended to go to the purchaser, not the greedy car dealers. More

They were very quick to respond and consise in answering all my questions. Very knowledgeable and pleasant to deal with. all my questions. Very knowledgeable and pleasant to deal with. More

Not happy with their service. Had the car towed for blinking engine light. They said they need to replace two coils and two fuel injectors$2600 which I thought was ridiculous but Had the car towed for blinking engine light. They said they need to replace two coils and two fuel injectors$2600 which I thought was ridiculous but figured it’s already there, just fix it. It was there two weeks. They called and said they fix and cleared the errors, no longer blinking ok to drive but that they THINK it’s off timing. The total cost would be $8,000. We said no way. Car is not even worth 3,000. We paid the 2800 and drove home 15 minute ride the engine light was blinking again. Called and was told it’s the timing and since we didn’t care to have that fixed we’re stuck with the problem. I immediately asked to speak to a manager which they said would call me but didn’t. I called a friend who has a car computer and all the codes they claimed they corrected and cleared showed up again. I think they don’t know what’s happening are only exploring and taking advantage of me. I’m definitely going to dispute the service and costs.!!! Thieves!!!! More

My car was there for 2 months for repair. Anti theft upgrade causes my auto start to make alarm go off. They can't find the problem. So much more to say, but I may not have enough room to wri Anti theft upgrade causes my auto start to make alarm go off. They can't find the problem. So much more to say, but I may not have enough room to write it out. Oh, and they don't call back when they say they will. Even the Service Manager. A very, very sad, frustrating and disappointing experience. Carol More

I recently bought my Apple Green Venue from Heather. She was excellent to work with.She was friendly, professional and very efficient. I never felt pressured and enjoyed the car buying experience, which She was excellent to work with.She was friendly, professional and very efficient. I never felt pressured and enjoyed the car buying experience, which I usually do not like. More

Ryan delvecchio was quick, friendly, educated and got us the best deal on our vehicle the best deal on our vehicle More