Cristina Wightman

Hard-working, young lady, and very nice I would request her every time. Appreciate her her every time. Appreciate her More

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Scheduled a 10:30am drop off on a Tuesday for my vehicle to be looked at. We were told they would diagnose it and have it fixed by Wednesday. No one looked at my vehicle until Thursday, and no one ever upda to be looked at. We were told they would diagnose it and have it fixed by Wednesday. No one looked at my vehicle until Thursday, and no one ever updated us on the status of the vehicle, we had to call numerous times to even get an update. Thursday, we found out one of the bulbs installed on the drivers side light had started melting the light, I remembered that back in July, I had that light replaced by Casey Chevy, we called up Friday morning and told them that they had installed the light bulb that melted the light. They said that the service manager would get with us about that, they had taken the blame for the melted light. When we picked up the car, we were told to call the service manager on Monday since they weren't in. Why are we responsible for calling the service manager about something that they should have handled on Friday? I have over $700 in damages to this light (I didn't even drop my vehicle off for a light issue), this should have been addressed on Friday and fixed on Friday. I used to be a loyal customer to Casey Chevy. Ever since Jeff left, service has not been the same and I think I will be switching to another dealership for maintenance on my vehicle. One that actually updates their customers on the status of things. Also the note taped to someone's computer in the drop off bay that reads "Reminder: I didn't sell you the vehicle, I am just here to fix it" is very unprofessional. Still waiting on this service manager to get back to us. I bet they are avoiding us so that we would just forget about the whole melted light thing and they would get out of fixing it. More

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Accommodating establishment, I am able to do work in a peaceful setting. The staff is friendly and knowledgeable. peaceful setting. The staff is friendly and knowledgeable. More

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I always receive prompt service and knowlegeable and professional staff at Casey Chevrolet. Thank you professional staff at Casey Chevrolet. Thank you More

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Great woman an great customer service an hospitality will always chose them for all my needs always chose them for all my needs More

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Great services, I am pleased with the services. Mallory is very respectful and customer oriented worker Mallory is very respectful and customer oriented worker More

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Worst stealership in Hampton Roads. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. More

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