- Say, Lil
We are loyal customers of the Tony group. We appreciate the years of friendly and great customer service. Although this survey pertains to a lease of a new vehicle, I've included employees in the service dept.
"Great People that make this dealership stand above the rest"
This is the first time I actually purchased a car from a dealership as most of the vehicles I have purchased have been factory ordered. Speaking and working with Scott was simple and there really was no pressure what so ever. I came into the dealership with a price in mind and Scott worked with me to get to the price I wanted. With me already having an approved vehicle loan from my bank I really was not in the dealership to get the vehicle financed. However after speaking to Curtis and getting a better rate than my bank I really could not pass the offer up. Once again there was no further sales talk of extra options or anything just a flat rate and if I was interested in some options he could provide them but if not it was ok. Overall the workers at Tony Honda made my family and I feel welcomed and like friends rather than like objects to get a vehicle sold. Really was a great experience and one last thing which was great was I was in and out of the dealership in literally an hour which was a great plus!
"good customer service "
Jared approached us immediately when he saw us and ask if there's anything he can helped us, and ask if we are looking for specific car and we told him so he offered us drinks and after he showed us what we are looking and went to the lot and let us test drive. And I got what I want, and Curtis help us with the financing and suggest some add on and explained to us clearly about the purpose of having it.
Excellent service; Friendly personnel; Not pushy; Satisfied with answers to all my questions. No issues or hassles from start to finish; I will recommend this dealership to family and friends.
"Great dealership! See Iven C.! "
I had a great sales experience at Tony Honda. Iven Cunanan greeted me right away and showed me the exact car and color I was looking for. We wasted no time test driving it and discussing payment options. The other Tony location in town was rude and inexperienced. Glad I gave Honda another chance and came to Tony Honda in Waipio. Curtis made the paperwork process easy! And Kathleene kindly explained all the accessories.
Traded in my car for a total brand new car, Limuel Javines was very helpful in helping me with that. He got it to where I was satisfied with both the monthly payments for the car and car insurance. He has a great personality and is very friendly, answered any questions that I had. I'd recommend any of my friends or relatives to him if they ever plan on getting a car.
Naurene Silva is very helpful and very friendly, really love her personality. She explained more about the car that I was plan on getting whenever I had a question about anything regarding the car's interior and such. She showed me how to connect my phone to the bluetooth and how to make calls using the hands free and much more. Needed plastic bags so that I could put everything from my old car in it to switch into the new car; she kindly offered getting me a box and plastic bags but since I was fine with just plastic bags I just took that.
Curtis Matsumoto did an excellent job in doing all of the paperwork for the car. I was surprised on how quick he got it all done for me. Fastest paperwork experience I've ever done when it comes to getting a new car, didn't have to have to wait too long just to get it all done.
"Honda Civic 2017 Lease"
I met with Scott Matsuoka through a referral through a friend of mine. He was very helpful when helping me decide and complete the application to lease a honda civic. He kept in constant contact with my questions, and made the process as smooth as possible. Super great guy. 10/10
"Great value, competitive pricing"
- Nan Yamashiro
Tony Honda had the exact car I wanted when no other dealers did. Appreciate what was done to provide me with a price that would work within my budget.
"Car purchase experience"
From start to finished, we encountered pleasant, knowledgeable and trustworthy staff at Tony Honda..
Each person we encountered was patient and explained details to our understanding.
"Tony Honda is amazing!"
Everyone at Tony Honda was amazing! The entire staff was friendly, and answered all of our questions without pressuring us whatsoever. They were all genuinely nice people and we couldn't have had a better experience!