Customer Service

We were treated with disresprect and rudness of two sales employees (Abdul and Phiilip). our price difference was $500 and we wanted to negotiate it. Abdul told us to either buy the car or leave the store. T employees (Abdul and Phiilip). our price difference was $500 and we wanted to negotiate it. Abdul told us to either buy the car or leave the store. Then phillip showed out of no where and tear down the negotiation paper without talking to us and then walking away and vaping. Wowwww.. No manager takes responsibility for these two employees actions. More

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I had an amazing experience with ALM Mall of Georgia. Jean Pierre delivered the best customer service I"'ve had in decades and even delivered my car That was a 2-and-a-half-hour drive by the way. My car Jean Pierre delivered the best customer service I"'ve had in decades and even delivered my car That was a 2-and-a-half-hour drive by the way. My car also has brand-new tires and a full tank of gas. The finance team went above and beyond, I had a pre-approval from Capital One to begin with, but they secured me a much lower rate with zero down. I really couldn't have asked for a better experience. More

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It was great Customer Service from Mel! I appreciate him for helping me get the car that I want. I appreciate him for helping me get the car that I want. More

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Very efficient very affective and professional. Once they explained everything to me I could understand there reasoning. They were also very friendly Once they explained everything to me I could understand there reasoning. They were also very friendly More

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Karim was fantastic. We love our new car and process was as easy as can be. Thank you! We love our new car and process was as easy as can be. Thank you! More

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Alex Dolakidze was our sales rep, vey professional and courteous. Jaime also helped us during the entire process. courteous. Jaime also helped us during the entire process. More

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This company is a scam. I purchased 2 vehicles from the ALM Buford. 2020 GMC Yukon, and 2018 F150. Transmission on 2020 GMC Yukon truck totally damaged and needs full repl I purchased 2 vehicles from the ALM Buford. 2020 GMC Yukon, and 2018 F150. Transmission on 2020 GMC Yukon truck totally damaged and needs full replacement. The owner has not yet reached out or followed up. Suzanne avoided me and my wife...knowing this truck was damaged. My wife has called this office for weeks trying to get this 49k financed trucked resolved I am reporting this business to the FTC and contact an attorney for this fraudulent salesmanship on cars sold at this business/ALM Buford. EASY CARE IS A HORRIBLE EXTENDED WARRANTY COMPANY. THE TRUCK IS IN THE SHOP AND THEY ARE CHALLENGING THE DAMAGE TRANSMISSION RESULTS. I WILL NEVER REFER A PERSON TO THIS COMPANY. More

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Rosa out at the Mall of Georgia is the best at making she satisfy her customer. I am very pleased with my car. You are amazing, best place to go to purchase your dream car..I highly recommend this auto sal satisfy her customer. I am very pleased with my car. You are amazing, best place to go to purchase your dream car..I highly recommend this auto sales location. More

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Rosa was awesome from start to finish. My wife and I are excited for our new vehicle purchase. My wife and I are excited for our new vehicle purchase. More

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Great service by Rosa pool! Highly recommend this place. Made it so easy! I’m so Happy Highly recommend this place. Made it so easy! I’m so Happy More

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