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Cynthia Gomez
Cynthia Gomez, Appointment Coordinator, Germain Honda of Dublin
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Cynthia Gomez

Appointment Coordinator

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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Hello, I’m Cynthia Gomez. In June of 2016, I joined the Germain Honda of Dublin service team as an Appointment Coordinator. I believe in doing things right the first time. I’m a graduate of Franklin Heights High School and in my spare time, I enjoy hiking, working out, reading, and anything that has to do with the outdoors. My favorite Honda is the Civic because there are so many modifications you can do to make it your own, creativity is the key. I look forward to speaking with you and assisting you with your service scheduling.

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

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1 Review of Cynthia Gomez

September 16, 2018

Dealership Rating

"Won't trust them with my car again."

- 3Accords

I went in for the "Road-trip Special". As I drove home I noticed a knocking that wasn't there previously. I had to put air in one of my tires as soon as I got home. My battery died within 72 hours and couldn't be jumped, my coolant was at the minimum (they were supposed to top off fluids). I was left wondering what they did check. To their credit, they tried to make it up to me by picking up my car a week later from my work and going over it again. BUT.....Instead of bringing my car back to me at work so I could go home, they took it to my house and left me stranded at work. When I called to tell them I needed my car back to get home, their response was, "Can't you call a cab?'

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Recommend Dealer
No

Other Employees Tagged: Gina Zaffini, Troy Almanson

Sep 28, 2018

Germain Honda of Dublin responded

We are so incredibly sorry to hear that you vehicle was not delivered to the correct location. After receiving your review we reached out to the manager of our Citrin team (who delivers our vehicles back) and let them know about the situation. They immediately spoke with the team about how unacceptable that was, and the manager assured Germain Honda that he would reach out to you and try and make the situation right. Again, we are very sorry to hear about what happened.

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