"Great buying experience "
We had a great buying experience at Nimnicht. Our salesperson Rachael Guzman was solid from start to finish. She was patient, answering our abundance of questions; she was informative, helping us compare options and models and she was thorough, helping get all of the details worked out.
"Great experience shopping for a new truck "
The sales people we dealt with were Awesome Anthony Morales and Mac Reynolds were ver knowledgeable and easy going no pressure along with the other staff.
"RACHEAL IS AMAZING"
- Emileigh Yukon
Racheal was absolutely wonderful and made me feel so comfortable looking at vehicles. I felt she genuinely cared about what was best for me and what I needed in a family car. I felt like I was shopping and having fun test driving trucks and SUVs with a girl friend instead of a stranger. Even after my purchase she still stops to answer any questions and help with anything I need when I am at the dealership.
From initial first impression of not being accosted in the parking lot by a salesman, to the personable receptionist, to the salesperson I was introduced to, I knew I was in a dealership made up of Sincere Professionals. My experience from here only got better as I ran into 3 employees there that I have know for years, so I spent the next 30 minutes or more getting caught up. Finally I started sharing with the salesperson what I was looking for and he listened intently and then we to look around. As we looked at several models he asked additional questions, I answered (he listened again), and then we narrowed it down to a couple of options. At this point there was never any pressure just good and pernaint conversation and information. I settled on a model to take home to show my wife and we returned the next afternoon and made a deal to buy that particular one and drove it home in a matter of an hour.
I returned the next day with a couple of questions on programming the computer stuff and here again the salesman and service department manager could not have been more accommodating and made sure all my questions were satisfactorily answered.
So, from every single person I met, and in every department, they could not have been any nicer or more sincere.....”Sincere Professionals”!!
"Exceptional service & Razor sharp follow-up"
I recently purchased a 2018 GMC Denali 2500. I did not come to this dealership to purchase the truck, I came to show my wife the truck before we traveled to another dealership to purchase. However, after spending some time with Anthony Morales, this soon changed. He listened, provided options that best fit my needs, and maintained the highest level of customer focus and professionalism. He made sure the experience and transaction was smooth. Anthony took the time out to follow-up with me to see how I was enjoying my truck and offered to help in the future should any issues arise. He is the reason I purchased from this dealership.
In addition, DJ Edwards assisted me with selecting some additional options (parts) for my truck. He was very easy to do business with, extremely knowledgeable, professional, and took the time to actually listen to what I wanted for my truck. At that time, the dealer did not have the additional parts for my truck. DJ told me he would follow-up later in the week. Not only did he follow-up, but his follow-up was razor sharp, he was right there to greet me for my appointment , and had my truck done when he said he would. And, Anthony Morales was right there to ensure I was satisfied.
My time in F&I with Bill Laman, was efficient and to the point. Very smooth transaction thanks to Bill.
At the end of the day, consumers want to do business with people who are easy to do business with! Who do what they say they are going to do, and who take time to actually listen to the needs of the consumer. Anthony and DJ are just tham
- Michael D
One of the most pleasurable experience buying a vehicle.
Rachael was extremely knowledgeable and pleasant to work with, I went on a Wednesday evening and she showed me several vehicles, but I was not ready to purchase, there was Kim pressure on closing the deal that night.
We came back Saturday and all went smoothly.
Best experience buying a car.
It was a great experience. Did a lot of the going back and forth on the phone; therefore, very little needed to be done in person. Anthony and DJ made our truck exactly the way we wanted it. No complaints!
"Very pleasant experience "
- Buck hull
We came in to look at a used truck that was a little above our budget. Steve spent the time to find us a better truck then expected at a cheaper monthly payment.
" Outstanding ! "
- MIKE L
Linda Gibson was GREAT to work with, as was Jason the Sales Manager. Found me a nice looking 2018 Canyon, got a very fair trade value for my 2007 Canyon. Went there mid afternoon Friday, drove out with new truck Saturday afternoon !!! Very nice people and they work quickly to get your deal together , and are very appreciative of your business. I worked with them last year buying a used car and that experience was good as well.
"Honest and fair"
Our salesman communicated the entire time to locate just the truck we wanted and lowered our payment too! Then we were helped to have accessories onsite at the time of delivery and put on the truck before we even left the dealership! Great experience
Other Employees Tagged: