"What were they trying to hide?"
Went to the dealership to test drive a 2003 Chevy S10. When I started the engine a lifter "tick" was immediately obvious. In addition, a non-OEM vacuum reservoir had been installed in a vacuum line next to the brake master cylinder. The sales person had no explanation for this. It was obvious that the reservoir was newly installed since it was perfectly clean as was the screw that was used to plug the open end of the vacuum line. During the test drive, I tested the 4Hi range of the Four Wheel Drive. When it engaged it made several loud noises and nearly pulled the steering wheel out of my hands. When questioned about all of these issues the Sales Manager essentially called me a lair and said it was all normal. He became combative when I tried to discuss price with him considering the obvious problems this truck has. To note: Up until 2 weeks before this test drive I was driving a nearly identical truck for 7 years that was rear-ended and totaled. I was looking for a replacement and know exactly how these trucks operate when they are working correctly.
"Excellent Customer Service"
Excellent staff to work with and made by car buying experience process very smooth! Would work with them again to purchase a vehicle in the future.
Friendly service. Will think of them on my next car. Very happy. My new car found a new home!!!!!!! So happy with my impulsive purchase!