"Great Guy, Great Dealer"
Great service. No BS. Luis knew what he was doing. Very respectful and knowledgeable. Didn’t seem like a car salesman.
Great deal. Highly recommended.
Leslie & Tony made it happen. I didn’t even think I would of have got a new car but they made me a great offer & took care of me so the decision was easy. I love Hartford Toyota they never let you down. You will walk out happy & satisfied.
"Why we came back again"
- Toyota mama
Dave and Dakota helped to show us exactly what we needed and without any pressure. They were both very courteous and knowledgeable. I recently am leasing a Toyota Tacoma in December 2017 and Dave helped me then, so I wanted to have him help us again.
It was a pleasure working with Jeanette on the lease of our new car . She was extremely responsive to our requests for information. I have already given her to name to two friends who are in the market for a new car .
"Looking for end of lease options"
I contacted the store on 03/20 to understand my end of lease options post getting an email 03/19 from Dakota indicating that Oct was coming I might want to know the possibilities. I was transferred to R. McAllister and left a VM as he was not there. I mentioned on my VM that his message ended in 'Happy Holidays' - which I thought might need to be changed.
I called 03/23 and left another VM and did not hear back. So I then emailed Dakota 03/24 back. We spoke on the phone and she toldme Richard Sr. is in FL (vacations there in winter etc...) if I was transferred there - but no one knew who I was transferred to. Slightly frustrating. In the end Dakota organized an appointment with me to meet Dave G. at 5pm 03/29. My appt. was confirmed 3 times (by email x 2 (one of which I replied to Dave directly) and 1 phone call from Dave) which, I thought was a bit much. I called Dave back wanting to know if he received my reply since I felt I was being contacted a lot. He told me would most likely have overlapping appointments with another client so I told him I'd give him more time and arrived at 5:15. I did not get to speak to Dave until 5:40pm. And, at that point I had already asked to see a financial person and spoke to Tony M. while Dave was busy. I saw R. McAllister, Jr at the store but didn’t know if it was the right one to speak to at that point.
Anyhow Dakota followed up my overall experience the following day 03/30 which I thought was great and closed the loop. She gets an A+. Dakota was the best at following up and ensuring that communication was as clear as it could possibly be. Thank you!
"New RAV4 lease"
I was warmly welcomed upon entering Hartford Toyota. Muhamed was very warm and pleasant. He went over all the features of the rav4 and answered all my questions. There was no pressure to “close the deal” that day. Everybody that I interacted with was very friendly and professional. I highly recommend Hartford Toyota for these reasons.
Very helpful everybody , I spent a lot of time waiting but it was worth it. Leslie did all possible for I get my new car. Thank you for everything
"2018 rav 4"
I called and I spoke with Jim and he told me what my number would be and when I arrived it was still the same unlike dealerships that told me numbers over phone to bait me into the dealership and the numbers drastically changed when I got there....I am now interested in trading in my 2014 tundra platinum for a 2018
"Flawless! Excellent experience for 2nd time."
Exceptional! They went above and beyond my expecatations. Dave Godutti, was excellent. I bought a vehicle thru him 6 years ago, I stored his phone number and kept it for future. He treated me so well then, I figured I call him again. He immediately picked up on a weekend, I introduced my self, and he remembered me. And again he delivered, kudos to Dave, this is the way sales was meant to be. The first purchase was a $60k purchase, my 2nd purchase was also a $60k deal. That speaks volumes, he is a well seasoned sales representative. I’m sure the owner of the dealership appreciates him a lot. Overall experience was great, no pressure tactics. Also, I would like to highlight Mark Clemens, he was also great. I highly recommend this dealership, if you are in the market for a vehicle. Great job!
"Leasing my new 2018 Camry"
- john 87
Great overall experience in leasing my new 2018 Camry! Lui and Dakota were wonderful to work with and a great help. Lui is very knowledgeable and was very thorough in explaining all the new features and setting up the car to my satisfaction. Love my Camry!!!