Dale Erkkila | Page 2

Easy Purchase Dennis was easy to work with and was transparent with everything about the vehicle I purchased. Dale walked me through the paperwork to complete the t Dennis was easy to work with and was transparent with everything about the vehicle I purchased. Dale walked me through the paperwork to complete the transaction. Both were easy to talk to and I never felt pressured during the process. More

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Truly Luther Style Great Sales Experience Again! Always Happy to deal with the Luther groups staff at Inver Grove Nissan. The newest 2020 Rogue is just one of Eleven 9 Altima's and 2 Rogues the Wife Always Happy to deal with the Luther groups staff at Inver Grove Nissan. The newest 2020 Rogue is just one of Eleven 9 Altima's and 2 Rogues the Wife and I have purchased or leased from them over the years. Phil Worthing was great to deal with and the Team made the purchase experience Incredible ! Thank You All very much, Russell and Dee More

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new car bought new car great experience, friendly easy, 2nd car we bought from luther,our sales consultant dennis viner was very helpful.explained the cars fe bought new car great experience, friendly easy, 2nd car we bought from luther,our sales consultant dennis viner was very helpful.explained the cars features helped during the whole process, would recommend More

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Been customer approx 20yrs. LOVE working with Adam, Greg, Mike, HECK, ALL your Service Staff ROCK, they go to all ends to help meet needs! Sales not (too) pushy. Your Service desk Staff always polite, no mat Mike, HECK, ALL your Service Staff ROCK, they go to all ends to help meet needs! Sales not (too) pushy. Your Service desk Staff always polite, no matter how many people are crowded into the room to pick up their services vehicle More

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Bait and Switch'd Let me start by saying I purchased a vehicle from this dealership in 2015 and it was a great experience and I loved them. Fast forward to Aug 2019 Let me start by saying I purchased a vehicle from this dealership in 2015 and it was a great experience and I loved them. Fast forward to Aug 2019, I was looking at getting a Nissan Leaf. They had a 2018 they were selling as new. They never went over numbers with me until we were in the business office already signing paperwork, meaning they had already done a hard pull on my credit. They started the business office meeting saying I had perfect credit, and then tried to tell me the high interest rate on the loan was due to credit problems, not the fact that they were financing the car as used, though they were selling it as new. I left without buying the car, and received a letter from one of the banks that I was denied for a loan with them. Upon contacting the bank, they started that Luther was selling the car for more than it was worth. I will never buy another car from this dealership. Even now, in October, I am getting letters from other banks stating the same thing, where Luther was valuing the car for more than it was worth. Never. Again. More

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Great experience! Went in a bit nervous I would be hassled to no end. Came out feeling like I had just had a conversation with a friend. Phil and Dale were great, I c Went in a bit nervous I would be hassled to no end. Came out feeling like I had just had a conversation with a friend. Phil and Dale were great, I couldn't have hoped for better! More

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Good experience. We had an overall excellent experience. The customer service was great. Everyone was very friendly. And most importantly we got a fair price. Thank y We had an overall excellent experience. The customer service was great. Everyone was very friendly. And most importantly we got a fair price. Thank you. More

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Purchase of my Telluride Great customer service, incredible flexibility to work around my schedule, no pressure to hurry up and buy and fun to work with Scott and Joe. Great customer service, incredible flexibility to work around my schedule, no pressure to hurry up and buy and fun to work with Scott and Joe. More

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Knowledgable and up-front, friendly staff The staff at this dealership were very knowledgeable per all vehicles they had in their lots, which made it smooth in locating the right vehicle to su The staff at this dealership were very knowledgeable per all vehicles they had in their lots, which made it smooth in locating the right vehicle to suit our particular needs. While we primarily worked w Kevin, the other sales and management staff we had encountered were very pleasant and had a wonderful team/collaborative approach which made it a warm and welcoming experience. All had seemed very dedicated to finding the right fit for their customers. There were no hidden surprises, all information was upfront on the table and honest. We had been reassured by numerous staff that at anytime if any questions, concerns or issues arise that they will always have someone available to aid. This was the smoothest encounter I have personally had w any dealership and look forward to continuing to work w Inver Nissan. More

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Very good service Phil did an excellent job at guiding me through the car buying process He was friendly and helpful. And he worked hard to get me up and running. Phil did an excellent job at guiding me through the car buying process He was friendly and helpful. And he worked hard to get me up and running. More

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