"Best car buying experience "
Great buying experience,dealership could not of been more accommodating. The person we worked with was top notch, Ray Stewart was honest, professional and courteous. He also returned phone calls and emails in a timely manner. Because of him I made the decision to drive 2 1/2 hours to buy my Miata. Would recommend this dealer to family and friends!
- Amanda Miller
I purchased a Benz from them a year ago ... I have the Concierge service package because it seemed like a good deal at the time. However, hindsight ... it takes a half tank of premium gas for them to pick up & return the car, the carpet inside was FILTHY from the shoes of the driver, and it took an ENTIRE DAY because the "70k service light was on" - but they just checked everything & changed the oil AGAIN. Never mind that I'd just had it changed 2k miles back ... absolutely ridiculous. Then $50 to look at a door handle, to get a price of $550 to fix! really? Waste of a day. Now I'm trying to trade it in because I don't want to deal with them anymore, and I can't get anyone to help me get out of my "extended warranty" that I purchased separately & should be able to get some of my money back. I've called and emailed, they even gave me a third party to call on my own, wrong number too! Very disappointed.
"The Best Car Buying Experience "
Mazda of Wooster understands the usual plights of buying or leasing a car and works diligently to make the process smooth and affordable. They put me in a brand new 2017 Mazda 3 Hatchback with a manual shifter, fulfilling every desire i wanted for a new car. They worked with me and my college graduate budget. The car is amazing and i still can't get over how quickly and accurately they handled the whole process. Plus, their post buying service and car maintenance is top notch. I would not go to anyone else for buying or leasing a car. Mazda of Wooster is simply outstanding.
"Dealer Overpays For Used Cars and Takes It Out On Customers"
Drove several hours to look at a used vehicle they had for sale. Showed up first thing I noticed, car had more miles than advertised. Test drive went fine. Went back to dealership was looking car over, small issues and unsafe tires. Dealership wanted to sell car and let me drive it home, several hours, with chunks missing from the tires sidewall. Wanted to talk with the employee we were dealing with and he left for another test drive! Dealership spent too much money on a used car and want the customer to suffer the price. Worst dealership experience I've ever had.