Dan McCarthy
Dan McCarthy at Hawk Subaru of Joliet
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Dan McCarthy

Sales

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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7 Reviews
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7 Reviews

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7 Reviews of Dan McCarthy

March 04, 2023

Dealership Rating
Employee Rating

Josh was awesome! He was very in-depth with the car and really made sure it was what I was looking for. I highly recommend Hawk Subaru they are all very nice and frien More

by BrennenP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Thanks for the recommendation, and have an amazing day!

December 03, 2022

Dealership Rating
Employee Rating

It was fast and easy and when I got off work it was easy to pick it up. More

by DYLANWIEDERHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2022

Dealership Rating
Employee Rating

Hawk sold me a car they refuse to service. Many issues of internal problems on internet. All of which have occurred in my lemon. Hawk trash service dept. will not even return calls even whe More

by Pjhensley68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 06, 2022

Hawk Subaru of Joliet responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Customer Care Manager, Kelvin Nunez at (815) 725-3789 to speak to our manager directly. Take care!

Nov 06, 2022

Pjhensley68 responded

How funny, my car has not operated since I picked it up with the assurance that a broken radio volume knob has crippled my car. Never once did your service manager return my call. Even when I called before I picked up my vehicle and was told he was busy with customers and would return my call. 2 minutes later when I walked in, saw him sitting in his office with another employee laughing and most certainley not helping a customer! I have to put a battery charger on my Subaru for a power drain that is clearly a large issue listed all over the internet, as well as my broken winshield that is another common issue. If you would like to call me as I have called you hundreds of times without on return call, please feel free. Im so done with this car Im getting rid of it. Its not safe to drive and thats because you let a customer drive away in something that your service dept didnt want to be bothered with. Truely Shameful!

Nov 09, 2022

Pjhensley68 responded

So after 3 more days with a car that isnt safe to operate assured by Hawk Auto they have no intention to help a customer in need. Its comical to make a public statement offering to help?? DO NOT BUY FROM HAWK AUTO!!! Protect your family and use a reputable dealership!

Nov 14, 2022

Pjhensley68 responded

Still never so much as a text😂 Funny to publicly offer to help and then do what they do best, Nothing! Hawk Auto is a garbage business! Do Not Buy A car from Hawk!!!!!!!!!!

Nov 21, 2022

Pjhensley68 responded

I have to charge my New Subaru everyday or the car wont run. Never a word from Hawk Auto! Hawk Auto is not a good dealership! Spend your money somewhere else where the dealership actually cares about people more than the sale!

Dec 08, 2022

Pjhensley68 responded

Still never heard a word about my unsafe car sold to me by Hawk trash!!

February 15, 2022

Dealership Rating
Employee Rating

This dealership has always been friendly and kind. They always truly care about people, rather then treat them as a customer!! More

by BEN23MORGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 06, 2021

Dealership Rating
Employee Rating

I am very happy with my experience at Hawk Mazda of Joliet! My salesman Dan McCarthy of over 10 years never ceases to amaze me with his level of expertise and professionalism! I will continue to be More

by ISTHEGEEK73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Hawk Subaru as your first choice for service!

May 18, 2020

Dealership Rating
Employee Rating

Quick and reliable service. They were very friendly and informed the entire way. I really appreciate them giving back to nurses during this time of need. More

by GAZAREK421
Recommend Dealer
Yes

Other Employees Tagged: Jessie Hentsch, Jerry Castillo, Kayla Miller, Vince Miletta, Elizabeth Nosaka , Brian Biddle, Dave Casey, Ryan Casey, Chavis Cole

May 20, 2020

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Subaru! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 22, 2019

Dealership Rating
Employee Rating

Needed to come back and have oil change fixed Needed to return to get oil fully tapped off and car checked for oil that was spilled in engine cabin and smoking extra visit and 2 hour wait More

by WOO6356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes