Daniel Bourne | Page 3

Excellent Daniel Bourne was a pleasure to work with. I found him informative and willing to work with me. He made the whole experience pleasant and I would gl Daniel Bourne was a pleasure to work with. I found him informative and willing to work with me. He made the whole experience pleasant and I would gladly recommend this dealership to others as my experience was so easy and I walked away very happy! More

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Fairbanks Chevy Daniel was a huge help! He made this whole process very easy. We will def recommend him and your place to others. We are leasing 2 new vehicles for t Daniel was a huge help! He made this whole process very easy. We will def recommend him and your place to others. We are leasing 2 new vehicles for the first time. We were in and out and love what we have! More

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Thanks Daniel was awesome, his steadfast dedication duty reflects good credit upon himself and Lithia dealership. Remarkable custom service and going the bac Daniel was awesome, his steadfast dedication duty reflects good credit upon himself and Lithia dealership. Remarkable custom service and going the back for the buyer is only a fraction of what I experienced at the dealership. More

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It was absolutely horrible Salesmen were very good, Dylan and Daniel Bourne, but the financial team and Sales manager were horrible. They kept changing things and jerking us aro Salesmen were very good, Dylan and Daniel Bourne, but the financial team and Sales manager were horrible. They kept changing things and jerking us around. More

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Brand new car filthy at delivery Everything was great until they had our money, we purchased a brand new Chevy and paid to get the undercoating put on. We scheduled pick up of the car Everything was great until they had our money, we purchased a brand new Chevy and paid to get the undercoating put on. We scheduled pick up of the car for Sunday at noon. Deal was done on the previous Friday. When we got there, we were handed off to a new sales person because the one had been with us through the whole deal had taken a walkin. I was not happy, at the new guy takes us outside to our new car, it was filthy, obviously not detailed and ready for delivery. We go back in and another salesperson comes out and tells us that he allowed his customer to take our car on a test drive and he sorry. I asked him why he didn't just go grab a car from the service dept, same thing, we owned the car at this point and no one should have been able to drive it. At this point I'm questioning every aspect of the deal and particularly if the undercoat was done. What seems to be forever we finally confirm the undercoating was done. Had I looked closely I would have know it was done because they got some on the leather seats. All the while this dealership has never (to this day) apologized, the poor guy that had to deal with this is owed (in my opinion) the commission from our deal. He was great. Shame on this dealership and it's management. We will be buying a 2016 Colorado as soon as the diesel is released but it will NOT be from Lithia!!!!!!! More

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