"Totally custumer oriented and friendly"
Very efficient, professional, very clean explanation and total attention to detail. Answered all questions, and explained all purchase options with clarity. Our sales associate was Jalil McGaskill and he represents the best in sales personnel. He did not push, but presented all the options efficiently and clearly. From purchase to lease, he answered all our questions with precise knowledge. He was polite and attentive throughout the process. We came in for service and decided to trade in our older CRV for a new CRV.
I have had two very positive experiences at Honda of Princeton. The first was to buy my car. Dealing with Gary was a breeze. He was patient and knowledgeable about both the Civic, which was my original interest, and the Accord, which was the car I ultimately purchased. I felt I got a fair deal for my trade in and a great price for my car. Redmond, the gentleman who helped me with my financing explained all of the options I had available and we decided on the right options for me. My second experience was only a month later, when I had a problem with one of my tires. Although I had just 700 miles on the car I had a flat tire. When we inflated it to check for a leak or puncture we noticed the side of the tire bubbled. I immediately called Gary. He told me to come right in. When I did he took me to Dan, who then had my car inspected.. Upon inspection it was decided that there was a defect in the tire. They promptly replaced my tire at no cost to me. All within an hour and a half. I even got a gift certificate for a free car wash for my trouble! While I was waiting I noticed a young lady named Wendy who meticulously kept after the waiting area for service. She constantly rotated the goodies (bagels and then later some cookies and brownies) for freshness and tidied up the coffee area. She did that at least 4 times (or more) for the hour and a half that I waited. All in all I can say that my experiences here are unlike any other dealership I have visited. Thanks Honda of Princeton!
"Great as always."
Due for an oil change for my Acura. Called for an appointment and I was told to drop by at my convenience, which I did. 45 minutes later (to the minute!), Daniel had me back in my car, and with a discount that he found. I'll be back yet again! Shout out to Marlise Maisto as well!
Other Employees Tagged:
"Pleasant Staff and Reasonable Price"
Brought the new CRV in for the first oil-change. Everyone was nice and informative. I wish I didn't have to wait quite so long, but the service lounge was comfortable, so all-in-all it was a good experience.
I came in for a recall and daniel bredenbeck assisted me, everything went very good, he promised me under an hour and it was done within 40 minutes! He was very helpful and explained everything with detail, overall for a first visit to honda of princeton i was very pleased with the service, highly recommend it.
"Overall truly great, quick service."
This is a pretty nice dealership as far as car dealers go. I have not had a bad experience yet. I bought my car, Crv Exl Nav 2012 from them about 8 months ago. I have had all of my service done there and it's always pleasant. I just went there for an oil change and for some reason it was free!!! + tire rotation.
Daniel Bredenbeck was the person to whom I gave my keys. He was, as he was the last time, great and helpful. I will keep taking my baby back to her home to get serviced until the wheels fall off. Hopefully they'd be able to help me with that as well.
"Great Service by Daniel Bredenbeck"
Daniel was a true professional and went way out of his way to help me out when I had problems with my 2007 Accord. If you get him when you check in you're in good shape.
Dealership is well set up and easy to get to but like all dealers the prices are high. The service on my car was very well done however so even if I paid more at least I got high quality.
We just had our first service done here. Great experience with service. Staff was friendly and we were taken care of in a timely manner.
"Thoughtful, courteous, concerned and professional!"
This dealership is truly a people's place. Everyone is very friendly and courteous and they know their job. Our service representative Daniel Bredenbeck walked the extra mile to ensure our work was done properly, without hassles, and in a timely manner. Daniel was very personable, caring, focused, enthusiastic, and communicative about whatever the issues concerning our car. We are very thankful and grateful to Daniel for his attention to the issues at hand and being an outstanding professional!
"Excellent Customer Service"
Let me first state that I love my car, and would most assuredly purchase one from Princeton Honda again. However, and without going into too much detail, I had a few, very minor "issues" with a recently-purchased pre-owned vehicle. These problems were dealt with efficiently and politely, but the repeated trips to the service department were becoming a hassle. On my most recent trip to the Service Department, I had the pleasure (and the incredibly good luck) to work with Dan. I was probably not the most happy customer, but Dan listened politely and patiently while I expressed my frustration and disappointment. In a matter of minutes, Dan had a plan, and everything was taken care of quickly, expertly, and reasonably. This dealership has a deservedly excellent reputation, and it's due to dedicated and caring employees like Dan.