Chapman Mazda

After Sales Service can be better. No response from the sales or rep or the accounts department for the after sales services and defects. No response from the sales or rep or the accounts department for the after sales services and defects. More

After inquiring about a new vehicle and requesting an offer for our trade in's, the sales rep along with sales manager, replied with an insulting low-ball offer. We thanked them for their time, relayed o offer for our trade in's, the sales rep along with sales manager, replied with an insulting low-ball offer. We thanked them for their time, relayed our feelings of being insulted and notified Champman Mazda that we would not be purchasing any vehicles from their dealership. They immediately responded with a follow up offer and blamed the original one on a "typo" error. We immediately accepted their second offer and stated that we would be there the following day to complete the purchase. Long story short, after not hearing from them or responding to our inquiries, they finally did and said the second offer was "a mistake" but offered no other explanation or corrected offer. I would not and will not purchase any vehicle from Chapman Mazda. (only gave 1-star review because I couldn't do zero) More

Perfect transaction. I emailed all Arizona dealerships a request for proposal. Chapman's Jacob Sayegh was not only the first to respond but one of the few that actually s I emailed all Arizona dealerships a request for proposal. Chapman's Jacob Sayegh was not only the first to respond but one of the few that actually submitted a proposal that matched our request. Who would think sales people can actually read and follow instructions? He offered the 'best valued responsive and technically correct proposal' so we made the purchase; in and out of the dealership in about 30 minutes. Thank you Jacob, you set an example to what us consumers expect from car dealers. More

Outstanding, seamless, no crazed pressure. Josh was excellent. I highly recommend this dealer to everyone. Josh was excellent. I highly recommend this dealer to everyone. More

The vibe of this dealership is upbeat and positive. Everyone seems to work together to make sure the customer is taken care of the right way. Bill Lohmeyer was the main salesperson I worked with, but i Everyone seems to work together to make sure the customer is taken care of the right way. Bill Lohmeyer was the main salesperson I worked with, but if he was busy or with another customer when I needed something, he did not hesitate to have a free salesperson help me. I loved the teamwork and it made me feel very comfortable buying a vehicle with them. Shawn in finance was as down to earth as it gets - very refreshing. I know I will only have positive memories of buying my new 2023 CX-50! Thank you, guys!! More

This review is long overdue since I got my car back in April but buying a car from Chapman Mazda was one of the smoothest and kindest car buying experiences I've had by far. I have been to multiple dealer April but buying a car from Chapman Mazda was one of the smoothest and kindest car buying experiences I've had by far. I have been to multiple dealerships looking for the right car for over a year and they sealed the deal. Joshua T. was the best Sales Rep who didn't make me feel overwhelmed nor stupid. He answered all of my questions and made sure I felt confident with my purchase. I also did the Complementary Service Check and was assisted via email by Rita W. who is the Customer Care Manager and who kindly and respectfully introduced herself to me in person the day of my appointment. Bruce, who I believe was the service department manager, was the one who did the inspection and left me feeling even better than I already did with my purchase. They have a great team at Champan Mazda and I'm very happy with my experience. More

Bill Lohmeyer is the most knowledgeable, helpful, and patient salesperson I have ever purchased a vehicle from. He worked with me to help me get the best price for my trade in and the price I wanted on patient salesperson I have ever purchased a vehicle from. He worked with me to help me get the best price for my trade in and the price I wanted on a new CX 5. Purchasing experience was great and the vehicle is terrific. I couldn't ask for more! More

I enjoyed working with Bill Lohmeyer and the guys at Chapman Mazda. Bill got me into a beautiful new Mazda MX-5 Miata with a great price both on the car and on my trade in. I highly recommend this deale Chapman Mazda. Bill got me into a beautiful new Mazda MX-5 Miata with a great price both on the car and on my trade in. I highly recommend this dealership and working with Bill! More

I spent Friday morning with Bill leasing a car for the first time. Painless! I’m never really sure what to expect at a dealership but bad memories from the past has made me apprehensive. 25 years ago a sa first time. Painless! I’m never really sure what to expect at a dealership but bad memories from the past has made me apprehensive. 25 years ago a salesman chased after us in the parking lot and tried to block me from leaving. Didn’t have that problem yesterday since I’m not running and I don’t think Bill would be chasing. Bill explained everything I asked about and I got the vehicle I came for within budget. That’s everything I was hoping for. More

We had the best experience with Bill Lohmeyer over at Chapman Mazda. He made the car buying experience so easy and was very knowledgeable about their inventory. Chapman Mazda. He made the car buying experience so easy and was very knowledgeable about their inventory. More