Daniel Klein
Daniel Klein at Mercedes-Benz of Owings Mills
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Daniel Klein

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Daniel Klein

November 19, 2023

Dealership Rating
Employee Rating

Dennis is extremely helpful and does things that I have never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make More

by MARTIN B MINTz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Mercedes-Benz of Owings Mills responded

Hi Martin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 19, 2023

Dealership Rating
Employee Rating

Elliott knowledgeable about the vehicle purchased. He was patient and polite. Overall the staff was polite. More

by bibs85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 21, 2023

Dealership Rating
Employee Rating

It’s always a pleasure working with Dennis I keep coming back because of him! More

by TD
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Mahaman Kolo

Jun 24, 2023

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2023

Dealership Rating
Employee Rating

I give five stars for the service center here. The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I More

by alitaba66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Murphy Tederick

Mar 28, 2023

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

Dealership Rating
Employee Rating

Thanks Daniel for being so pleasant and helpful. He made sure I was good. Appreciate. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2022

Mercedes-Benz of Owings Mills responded

Mel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2022

Dealership Rating
Employee Rating

Always pleasant and professional always keeps me well informed regarding my vehicle and explains issues that need attention More

by agness0999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Anderson

Aug 28, 2022

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 10, 2021

Dealership Rating
Employee Rating

Dan gets it right every time. There’s not one time he hasn’t looked out for me and made sure I not only had prompt service but adequate transportation to and from. More

by AkeemP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 05, 2021

Dealership Rating
Employee Rating

Excellent service!Dennis Epps (Sales), Murphy Tederick (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. T More

by Willia523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Murphy Tederick

Jun 10, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2020

Dealership Rating
Employee Rating

Elliot is an amazing, kind and very patient sales man. He answered every question I had and help buying a mercedes for the first time an excellent process from me. Will definitely work with him in th More

by Zainab koroma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III

Sep 28, 2020

Mercedes-Benz of Owings Mills responded

Zainab, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

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