Danny Meacomes | Page 2

I came in to get a checkup because my car was shaking when I’d use the brakes. They told me that nothing was wrong with my car… When I went to pick up the car, they both couldn’t find the keys and no one when I’d use the brakes. They told me that nothing was wrong with my car… When I went to pick up the car, they both couldn’t find the keys and no one knew where they had parked the car. As I’m leaving the dealership, my car shakes AS IM DRIVING OFF THE LOT!!!! So when I take my car into another service place (because there’s something definitely wrong with it), that place tells me that not only do I need oil (I was almost completely out), also my brake pads were completely worn out and it was DANGEROUS for me to have continued to drive my car!! I have two babies and to hear that I was in grave danger every time I got into my car, and for Hubert Vested to say that NOTHING was wrong with my car?!! God forbid I had listened to them and not gotten a second opinion. Shame on them!!! More

by shakilah.imani.12 Verified Customer Verified Customer

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Not very happy with this service department. I guess appointment times mean nothing to them. What’s the point of making them when you have an appointment at 10:30 and the vehicle doesn’t go into the sho appointment times mean nothing to them. What’s the point of making them when you have an appointment at 10:30 and the vehicle doesn’t go into the shop until 12. Lack of communication with the customer as well. Was never informed that they wanted to keep my vehicle over the weekend to do three small things that should not take more than 3 hours. We were never offered a loaner or rental to accommodate us for the time either. I expected more I guess given how nice all the salesmen and women were when we purchased the vehicle. More

by BROWN.SEAN80 Verified Customer Verified Customer

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Very knowledgeable and friendly staff. Helped me find my dream car and purchzde it. Love the service plan and Janice. On time and good work! dream car and purchzde it. Love the service plan and Janice. On time and good work! More

by ROSENRED2030 Verified Customer Verified Customer

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Great service and great time very satisfied customers will definitely use them in the future. will definitely use them in the future. More

by JamesBrown196269 Verified Customer Verified Customer

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The staff are very professional and friendly. They are prompt in getting your work done! prompt in getting your work done! More

by Hotshotward Verified Customer Verified Customer

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Great service and reasonable price. I was very pleased with the service and professionalism. Made me feel important with the service and professionalism. Made me feel important More

by ROGERDMONROE Verified Customer Verified Customer

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Very efficient and timely. Service person said I would be waiting 1 to 1 1/2 hours. But I was finished and on my way in slightly less than an hour. waiting 1 to 1 1/2 hours. But I was finished and on my way in slightly less than an hour. More

by DONNIEJAYHAWLEY Verified Customer Verified Customer

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When driving up to service I was greeted and we discussed the purpose of my visit. I was impressed with the estimate given at time of check-in. That was a new feature. The dealership is always clean and the the purpose of my visit. I was impressed with the estimate given at time of check-in. That was a new feature. The dealership is always clean and the service team professional and available if I have questions. More

by VMOUTON2001 Verified Customer Verified Customer

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The worst I’ve had sis I purchased my vehicle. I done plan on returning. I was charged for service that I had requested that wasn’t completed even after having my vehicle over 48hrs plan on returning. I was charged for service that I had requested that wasn’t completed even after having my vehicle over 48hrs More

by PASSIONIN.MOTION Verified Customer Verified Customer

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When I arrived, we had an appointment mixup, Was told When I arrived, we had an appointment mixup, Was told no appointment was scheduled. However, I was taken care of as if no mixup had occurred. Cu When I arrived, we had an appointment mixup, Was told no appointment was scheduled. However, I was taken care of as if no mixup had occurred. Customer service is everything! Thanks Team Vester. More

by BSTUK39 Verified Customer Verified Customer

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