Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
October 27, 2020
"I have been so impressed with the service I have had with..."
I have been so impressed with the service I have had with my new 2019 S 560. When I arrive for service people r there waiting for me and check in is so fast and professional. I also have been getting very nice loaner cars while my car is being worked on I have been seeing Bryan Gunter who is a service consultant and he has seen to every one of my needs Even texting me thru the day to let me know how the the service is progressing. One time Bryan texted me back at 10:00pm with a question I had about the car. I have never received this kind of service before and I plan on telling every one who has a Mercedes or who wants to buy one to come to this dealership. Thank you Mercedes-Benz of South Charlotte!
Kathleen, thanks for your praise and kind comments about Bryan and our team. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
October 20, 2020
"Today my dreams came true and it was done with the help..."
Today my dreams came true and it was done with the help of Darrell Kimrey and Marc Bartalini! Darrell was so personable, kind, humorous and genuinely wanted me to have my dream car. Marc was so kind, caring and is the best negotiator lol. This was the best experience I've had with purchasing a car. Darrell provided me with details and answered every question with great knowledge. My car is immaculate and I am so in love with it. Thank you for the wonderful service, you have a life long customer 🤗
Melicia, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of South Charlotte so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
October 08, 2020
"I don’t see Bryan’s profile in service but he’s a..."
I don’t see Bryan’s profile in service but he’s a professional through and through always responsive and knowledgeable. Worked with Andre before so wasn’t sure anyone else could stack up. But Bryan is great.
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
September 28, 2020
"Darrell has sold me 2 excellent Mercedes in the last 4..."
Darrell has sold me 2 excellent Mercedes in the last 4 years. .. he is a person of true integrity , and excellent knowledge .
You never have to worry about anything when Darrell sells you a car !!
Michael Horowitz, MD
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
September 09, 2020
"The folks at MB of S. Charlotte always provide excellent..."
- William Jasper
The folks at MB of S. Charlotte always provide excellent customer service. They had the vehicle, as advertised online, in-stock and made sure the gas tank was filled and car cleaned before I drove it off the lot.
William, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
August 21, 2020
"Darrell Kimrey and Walter Hidalgo went above and beyond..."
Darrell Kimrey and Walter Hidalgo went above and beyond to find the exact vehicle I wanted. And Jonathan Emmanuel was so gracious and patient with explaining the features and capabilities after I purchased it. Their service and communication was top notch, and couldn't be happier! Hands down the best experience I have had at any dealer... Highly recommend!!
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.
August 07, 2020
"Darrell Kimrey did a 1st class job in finding us a great..."
Darrell Kimrey did a 1st class job in finding us a great car and meeting our needs. A delightful person and continues to be responsive in helping with a couple of minor open items
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