Darrell Wilson | Page 2
Service Director
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
Dealership Experience
8 yrs, 3 mos
Industry Experience
23 yrs, 9 mos
Languages Spoken
English
318 Reviews
Write a Review318 Reviews of Darrell Wilson
April 22, 2022
I waited 4 hours for an oil change it. I arrived by 930 am. So by 1230 pm I asked what happened with my car and supposedly they doesn’t have internet. I spoke with the manager and the guys I arrived by 930 am. So by 1230 pm I asked what happened with my car and supposedly they doesn’t have internet. I spoke with the manager and the guys said was wrong at the moment when they add in the system and I was in the last place. I leaved by 145 pm. More
Other Employees Tagged: Matt Otis, Montae Williams
April 17, 2022
Best dealership to bring your vehicles too. My wife and I love our RAM and Durango and have had remarkable service every visit at Rick hendrick Chrysler Duluth. My wife and I love our RAM and Durango and have had remarkable service every visit at Rick hendrick Chrysler Duluth. More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
March 21, 2022
Upper management lacking social skills. Do not assume consumers are ignorant. Give answers pertaining to questions, be polite and understanding. Do not assume consumers are ignorant. Give answers pertaining to questions, be polite and understanding. More
Other Employees Tagged: Ashton Faircloth
March 11, 2022
Montae at the Service Center was a total professional with handling my case. I was a walk-in and he still ensured my vehicle would be looked at. He also kept his cool when I became hangry waiting for the with handling my case. I was a walk-in and he still ensured my vehicle would be looked at. He also kept his cool when I became hangry waiting for the service manager for a diagnostic test drive. As usual, the sound I was hearing was barely audible. Nonetheless, Darrell assured me that he would have my car inspected on the next business day. As promised, the issue was identified and repaired. Pleasantly pleased with the service provided by Montae and Darrell. More
Other Employees Tagged: Montae Williams
February 25, 2022
Service team did an amazing job! ! They were very fast and communicated everything to me every day. Thanks Darrell and team ! They were very fast and communicated everything to me every day. Thanks Darrell and team More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
February 24, 2022
They have lied to me over 40 times from the day I bought my car. I called them out on every lie, and prove they were. Dealing with this dealership has been the worse experience I ever had buying a car. I ha my car. I called them out on every lie, and prove they were. Dealing with this dealership has been the worse experience I ever had buying a car. I have owned a new car every two years for the last 40 years. And never had a single issue. More
Other Employees Tagged: Todd Reed, Mark Jorsling, Taylor Stewart, Lance Chapin, Donny Wilson, Omar Chabolla, Matt Otis, Eric Chavez, Ashton Faircloth
January 18, 2022
Bad service after sale the car it took a two months two solve one simple issues solve one simple issues More
Other Employees Tagged: Todd Reed, Allan Magallanes, Taylor Stewart, Donny Wilson, Matt Otis
January 01, 2022
Sold me lemon car where the radio do not work properly and charged me twice as much when I went to the competition to get this fixed. and charged me twice as much when I went to the competition to get this fixed. More
Other Employees Tagged: Todd Reed, Taylor Stewart, Donny Wilson, Aleshia Kincade
December 20, 2021
My radio worked before the service appointment did not after the service appointment then the dealer tried to charge me to diagnose the radio and then try to charge me to replace the radio. after the service appointment then the dealer tried to charge me to diagnose the radio and then try to charge me to replace the radio. More
Other Employees Tagged: Matt Otis, Montae Williams
December 05, 2021
Excellent reliable service when I bring my car in, knows the history of my vehicle and recommends future maintenance proactively. the history of my vehicle and recommends future maintenance proactively. More
Other Employees Tagged: Lance Chapin