Darren Gokey
Darren Gokey at Coastal Kia
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Darren Gokey

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of Darren Gokey

September 11, 2024

Dealership Rating
Employee Rating

I had To wait almost 2 weeks to get my fog lights put in. Originally it was supposed to be based on two hours for $199. I was out of there in 1 1/2 hours which I thought it should’ve been less than $199. More

by FOUROAKSJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Sep 12, 2024

Coastal Kia responded

Thank you for the feedback. We are here to help. Please contact our Operations Manager Peggy Roberts at 910-798-4706 to discuss your concerns. We would like to make things right. We look forward to your call. Thank you Thank you for your call! We look forward to making this right.

September 09, 2024

Dealership Rating
Employee Rating

I have had great experiences here! Marquita, Gary and Darren have been great to work with. I will say that Tony the service guy is phenomenal! He just fixed one of my issues and is ver More

by AWHITLEY2406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Coastal Kia responded

Great news! Thank you for the five star service review. We are thrilled to hear our service team exceeded your expectations. We are here if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

September 09, 2024

Dealership Rating
Employee Rating

Great customer service from Darren! Was in a couple of times for a couple of different things but I always left with my car clean and updated on what was going on! More

by anna
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Sep 11, 2024

Coastal Kia responded

Wonderful! We appreciate the five star service review and compliments for our Service Advisor Darren Gokey. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 02, 2024

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Great Customer service, clean dealership, clean restrooms, and exceptional sales, service, receptionist, and finance people. More

by DUTCHMANCRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Coastal Kia responded

Thank you! We appreciate the amazing review and compliments for our team. We are here if you need us.

September 02, 2024

Dealership Rating
Employee Rating

The dealership is topnotch from the service people, to the receptionist, to the sales and finance. More

by DUTCHMANCRK
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Coastal Kia responded

Thank you! We appreciate the gracious comments and high marks. It was thoughtful of you to rate so many of our team members individually. Thank you for choosing Coastal Kia!

September 02, 2024

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They are extremely courteous and explain everything before providing your service. My car is always done on time. More

by SULLIVANCANADY1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Coastal Kia responded

Thank you for the five star service review and compliments for our team. Please do not hesitate to reach out if you need us.

September 02, 2024

Dealership Rating
Employee Rating

Didn't call the phone number I gave them so my car sat a dealer longer than necessary. I called 3 times before someone could tell me car was teady More

by DEBBIE02130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Coastal Kia responded

Our apologies... We would like to address your concerns. Please contact our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. We are here to help.

August 31, 2024

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Employee Rating

NICE PLESANT TO DEAL WITH VERY INFORMATIVE AND HELPFUL AS ALWALYS THEY HAVE A GREAT SERVICE DEPT SALES DEPT NEEDS TO LEARN FROM THEM AS THEY WILL BUG THE xxxx OUT OF YOU EVEN WHEN YOU ASK THEM NOT TO SEVERAL More

by JKHSERVICELLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, Tony Kirschner

Sep 12, 2024

Coastal Kia responded

Thank you for the five star service review. We love hearing that our service team took great care of you. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia for your automotive service needs.

August 28, 2024

Dealership Rating
Employee Rating

The process of making an appointment with service department for a factory recall was smooth and easy. Hassle free, no wait time, and the representative on the phone was on point and precise in sche More

by SONG.THOMAS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Coastal Kia responded

This is so thoughtful. Thank you! We sincerely appreciate the heartfelt testimonial and high marks for our team members. Thank you for your trust and loyalty. We appreciate you choosing Coastal Kia for your automotive needs. Please do not hesitate to reach out if you need us. Thanks again!

August 26, 2024

Dealership Rating
Employee Rating

Great Service department! Friendly staff that kept me updated during my visit. They even offered me a ride home! More

by JPFLACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Knowles

Aug 26, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for our team members. We are thrilled to hear they exceeded your expectations. We sincerely appreciate you choosing Coastal Kia for your automotive service needs. We are here if you need us.

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