Vandergriff Chevrolet
Arlington, TX
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711 Reviews of Vandergriff Chevrolet
The advertisement was a bait and switch. I went to look at a truck they advertised for a certain price. Once there they added on $3600 in "options". A waste of time I went to look at a truck they advertised for a certain price. Once there they added on $3600 in "options". A waste of time More
Marco was excellent, went to test drive a vehicle that I saw online, I was out the door with the price I wanted in just a couple of hours. Everyone was kind and professional. saw online, I was out the door with the price I wanted in just a couple of hours. Everyone was kind and professional. More
They setup an appointment and force you to visit their office without checking the inventory and after waste of time and round trip cost simply respond its just sold out few hours ago. The appointment was office without checking the inventory and after waste of time and round trip cost simply respond its just sold out few hours ago. The appointment was scheduled within 30min window but the car was sold few hours ago More
Don,t believe what price is on internet, called to price car out the door total. And they tacked on $4000 for certification. VERY Deceptive !, quality dealership doesn’t do this. Be Aware! car out the door total. And they tacked on $4000 for certification. VERY Deceptive !, quality dealership doesn’t do this. Be Aware! More
DECEPTIVE ADVERTISING - borderline bait and switch! Car was advertised online for a certain price only to find out they tacked on an additional $3000+ dealer add ons. Wasted an entire day driving fro Car was advertised online for a certain price only to find out they tacked on an additional $3000+ dealer add ons. Wasted an entire day driving from Oklahoma to see the car. Buyers beware!! More
First time in this dealership and honestly I would see myself buying from them again in the near future. Everyone was friendly and made our whole buying experience a great one ! Would recommend doing busi myself buying from them again in the near future. Everyone was friendly and made our whole buying experience a great one ! Would recommend doing business with them ! More
Went to test drive a used car we saw online for a decent price. I was a bit concerned due to a few red flags early in the process. First, they started asking about expected payments and credit score right o price. I was a bit concerned due to a few red flags early in the process. First, they started asking about expected payments and credit score right off the bat, before we even saw the vehicle, much less drove it. We did not buy after the test drive as we were looking at a few other cars. The next day, we get messages basically asking us when we were going to buy it. Not asking about our needs, not asking about any questions we may have...just when are we buying. Worse, when I pushed them for a final price to ensure there was no added "dealer prep" or "dealer options" or any of the dreaded "bait and switch" tactics that are all too common, I was told "just come in to the dealership and THEN we will give you the final, all-in price." I gave up as I am not going to play that game or waste my time with that type of xx. So, why the 5 star review? Well, later that day, they did give us the final, all-in cost via text (didn't have to go to dealer to get it) and it was right in line with expectations. Just TTL and typical doc fee. I confirmed that IF that was the real final price, we will buy. They assured me it was. So, we go to buy (and started dealing with Alex) and... it was all good from that point on! Pleasant, kind, no pressure, no haggle, no tomfoolery, no malarkey. We had outside financing and gave them a chance to beat it. They couldn't beat it and just worked with our bank seamlessly. Easy peasy. Finance guy did his job and tried to upsell the extended warranty and politely pointed out how critical it was to have, but when we declined, he accepted that and continued to provide good, quick service. (In the past, I've had dealership Finance people become pouty, aggressive, and even hostile when I don't agree to their upsells. But not this time. This guy was professional and pleasant. So, I had some concerns early in the process, but ultimately, it was a good experience and a good deal. Due to past experiences with other dealerships, I will always stay guarded dealing with any dealership, but I must admit, this was, eventually, a good experience with Vandergriff and I'd deal with them again! More
Had to wait 45 minutes, so I left and went to Friendly Chevrolet. Wouldn't been bad, but no one came and told me anything. Signed me in and not another word. Chevrolet. Wouldn't been bad, but no one came and told me anything. Signed me in and not another word. More