Darwin Flores

Charles was a pleasure to work with, very knowledgeable and patient with me and my family. He got me out my Ford Eco sport into a brand new CX-30 Turbo Premium 2024. I come from a family who loves Honda; b and patient with me and my family. He got me out my Ford Eco sport into a brand new CX-30 Turbo Premium 2024. I come from a family who loves Honda; but to now have my first Mazda, I'm very impressed by its performance and features. Charles is the man to see if ever your looking for a new car. As well thank you to Darwin for making the final paperwork transaction very easy. I'm very pleased with my new car, and I will recommend Mazda of New Rochelle to my family. More

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Very though. Great follow up service. Low pressure. A pleasure to do business with. Would highly recommend Great follow up service. Low pressure. A pleasure to do business with. Would highly recommend More

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Darwin was very knowledgeable, patient, approachable and trustworthy. He made us feel comfortable purchasing from Mazda New Rochelle. trustworthy. He made us feel comfortable purchasing from Mazda New Rochelle. More

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The staff was friendly and knowledgeable. Customer service was great. I would highly recommend this dealer. Customer service was great. I would highly recommend this dealer. More

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Good evening, I am reaching out to express my extreme disappointment in Mazda of New Rochelle. On June 26th for a routine service. I was told 1-1.5 hours it took close to 3 hours, I was compensated for disappointment in Mazda of New Rochelle. On June 26th for a routine service. I was told 1-1.5 hours it took close to 3 hours, I was compensated for this and was given a discount. After paying i went to go and get my vehicle and my vehicle was disgusting. I had fast food wrappers in my vehicle, which were not mine. My steering wheel and center consul armrest were completely covered in grease, the bolt to take my tires off, was thrown on the seat. I understand that these things can happen, and all I asked for was to be compensated, fairly. I reached out to management the day of the incident and I was told that they would give me a call back the next day to have my car come in and get detailed. Two days later, I reached out again and was told that I was forgotten, and that they would give me a call after the holiday (July 4th). It is now end of day July 5th and I have still not received a call from Mazda. I am extremely disappointed with the customer service in the service department, this is unfair to a customer who is leased vehicle from you guys and is also come in for three services now. I tried to give Mazda the benefit of the doubt and work with them, because I understand that mistakes can happen. As of this point, I do not think I will be returning to Mazda of New, Rochelle. I don’t believe this customer service is fair to a paying customer. I hope that this does not happen to any future customers and this issue is addressed More

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Great salespeople, best place to purchase a Mazda! Best dealership in the tri-state area. Best dealership in the tri-state area. More

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Very helpful, I had called many times to ask about the car and they always answered. Everyone worked as a team. car and they always answered. Everyone worked as a team. More

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Darwin Flores Sales Agent was awesome made the whole experience more than a pleasure and Georgia really cares about her clients and it is felt when u are around her! experience more than a pleasure and Georgia really cares about her clients and it is felt when u are around her! More

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Great experience, purchasing my car at Mazda of New Rochelle. Darwin did an excellent job as my sales representative handling all my questions and the purchasing process I would recommend them to a Rochelle. Darwin did an excellent job as my sales representative handling all my questions and the purchasing process I would recommend them to anyone looking for a new or used car. More

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Charles was very helpful and courteous. Highly recommended for all customers. He takes the time out to answer all questions thoroughly. Highly recommended for all customers. He takes the time out to answer all questions thoroughly. More

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