"Very Good Experience"
The entire process was handled very well. Car was delivered as promised. Dave was very helpful and kept us very informed throughout the entire process.
"new avalon purchase."
I researched and visited four dealorships before purchase and Hartford was by far the top choice.great people from my first internet dealings with jill to sales with dave and everyone else involved,luis,carl in service,andrew,adam,jan,susan,and Richard,jr.great crew .this is my second purchase from Hartford and I recommend them highly.ralph tacey
"I suppose shopping for a car should be fun, but I find no..."
I suppose shopping for a car should be fun, but I find no joy in the experience so I rarely do it. I'm concerned about "buyer's remorse" and very wary about salesmen using hard sell techniques. I'm pleasantly surprised enough with my good experience overall after buying a Camry Hybrid that I am willing to write the following: Thank you Dave Goduti for being perceptive enough to realize I was willing to walk away at any point during the 2 days I was at the dealership. You did very well being patient with me. Eduardo Calderon is easy to work with and explains the paperwork process clearly. I have dealt with Jan Rypysc on two separate occasions and have found her to be pleasant and timely. I've actually arrived late to pickup a loaner vehicle from her and I still made it to my workplace on time. My brief conversations with Richard McAllister Jr has convinced me that I am a valued customer, a feeling that is a rare treat. The Service personnal have been professional and polite. I have spoken with 2 men and a woman ( I believe her name is Shannon) and each time they were engaging and pleasant. In conclusion, it is apparent that Hartford Toyota is changing their past ways based upon earlier reviews written by unhappy customers. They have gone above and beyond what I expected and I appreciate it!
Other Employees Tagged:
Richard McAllister, Jr.
, Dave Goduti, Eduardo Calderone, Jan Rypysc, Richard McAllister Jr.
"Everyone one at the dealership was very nice and helpful...."
Everyone one at the dealership was very nice and helpful. I came in with a quoted price from another dealership and they beat that quote! They seem to truly care about their customers and want them to have the best experience when it comes to purchasing a new car. I am so glad that I chose Hartford Toyota.
Other Employees Tagged: