David Coates

Always love these folks. Great service, honest, and thorough. Never feel like I’ve been offered unnecessary service. Great service, honest, and thorough. Never feel like I’ve been offered unnecessary service. More

by MJ.PATTERSON Verified Customer Verified Customer

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CANNOT TRUST This shop will not honor the prepaid packages they sell you. I bought a package of three full service oil changes from the in-person staff at Groove Subaru on Broadway and by the third packages they sell you. I bought a package of three full service oil changes from the in-person staff at Groove Subaru on Broadway and by the third oil change they claimed the package was expired. I still have the agreement and no where does it say there is an exiration. What's worse is when speaking to the management there they hide behind some third-party company they claim provided this deal, yet I only spoke with in-person staff and was not given any info about any third-party involvement. They even tried to say that its my responsibility to contact this other company to resolve it. Dear Groove - if you work with another copany for anything and the customer only dealt with you then it is you that needs to work out those details and not make it the customer's problem. This was handled so very poorly and it could have been a very easy fix if you even cared about your long-time customers. From 2018 to 2024, and now we're done. More

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Have gone to Groove Subaru (formerly Burt? ) off and on for nearly 30 years. Mostly worked with Brett Tossie and occasionally Dave Coates. Always had great service, honest repairs. ) off and on for nearly 30 years. Mostly worked with Brett Tossie and occasionally Dave Coates. Always had great service, honest repairs. More

by CHEZMICHELE76 Verified Customer Verified Customer

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Grove Is a good place to shop. They have always treated me good and they have been honest .Thank you Grove! They have always treated me good and they have been honest .Thank you Grove! More

by A.GENEVA76 Verified Customer Verified Customer

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Brett Tossie is a no brainer standout in the automotive service industry. Brett took me in ad a walk-in with no appointment and was super quick with the service. Without hassle I went from check-in back to service industry. Brett took me in ad a walk-in with no appointment and was super quick with the service. Without hassle I went from check-in back to keys in hand in less than an hour. I highly recommend Brett Tossie! More

by mjoebe2 Verified Customer Verified Customer

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Every time I’ve brought my car in for service the staff has been super friendly, efficient and professional. Making appointments online is easy and wait time is quick. I won’t take my car anywhere else. has been super friendly, efficient and professional. Making appointments online is easy and wait time is quick. I won’t take my car anywhere else. More

by martyjococo Verified Customer Verified Customer

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Always been my best choice, hope it always will be in the future of my car. future of my car. More

by dianelee0211 Verified Customer Verified Customer

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I have used Groove for the past 7 years and they have always done outstanding work with exceptional customer service. I highly recommend them for all your Subaru needs! always done outstanding work with exceptional customer service. I highly recommend them for all your Subaru needs! More

by Jennanney82 Verified Customer Verified Customer

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Even when short on techs Brett & the crew finds a way to get things done. Great job. get things done. Great job. More

by PAUL.A.SEVERSON Verified Customer Verified Customer

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Very customer service oriented, knowlegeable. , professiondl service. Have gone there for years snd have no reasons to conplain. Would highly recomnend.. , professiondl service. Have gone there for years snd have no reasons to conplain. Would highly recomnend.. More

by JimSwanson7777 Verified Customer Verified Customer

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