"Easy, Friendly, and Trustworthy "
Matt Tirrell, Dave and Dominic gave us the most enjoyable car buying experience we have ever had. They listened, made us laugh and worked to get us an amazing price. We couldn't be happier!
"GREAT car-buying experience and great dealiership. "
I’m so impressed with this dealership, MOSTLY due to Matt Tirrell. I’m new to MA – and this dealership – so was appropriately skeptical when I visited simply to look at new cars. From the outset Matt listened to what I wanted, patiently answered a zillion questions, never rushed me – and never ever applied any pressure. It was the best, easiest and most agreeable car buying experience of my life…and I’ve bought many cars. I highly recommend this dealership and hope you’re lucky enough to work with Matt. He is just great! (PS: Patrick McQueen patiently walked me through my new car's bells and whistles - and Dave Hanks made the financial aspects easy to understand. Thanks, guys!)
"Great car buying experience at Steve Lewis Suabru !"
"I had another fantastic car shopping experience at Steve Lewis Subaru and I am happy to give them my highest rating !! My wife and I have been doing business with them for many years and just began our third lease of a 2019 Subaru Outback . Our salesperson ,Todd Gerry did a excellent job of presenting the Outback and all its features and benefits. He was patient with all my questions and expert with his product knowledge of the different Subaru models ! - what a great car and and what a great consultant Todd is !! It did not take long to realize that the Outback is the best car for all of our needs !! Todd with help from Joe Clark made the car buying experience pleasant and completely stress free !! The paper work easily done and I have already made arrangements with the good folks in the Service Department for my first oil change- The Service Department by the way is the best !! always expert repair and they do a super job of getting you in and out in no time at all - I only take my car there for service
To me, Steve Lewis Subaru defines what is the best about a locally owned business , they take good care of their customers and are always finding ways to support and give back to the local community. I am a thrilled to be a Subaru owner but more importantly also so pleased to be able to do business with the good people at Steve Lewis Subaru - Three Cheers and Five Stars !!!!
"Friendly, attentive and great customer service!"
This was my first experience buying a "new-er" car. Paul Figueiredo was very helpful, from helping me narrow down which car to test drive (what was really the most important to me, mileage? color? limited edition vs. all-weather premium? and so on), he was quick and efficient in helping me to narrow down the choices and what was best suited for me. I test drove one Subaru Forester and was sure I wanted to buy it. Since this was my first time buying a newer car he and the team were very helpful in explaining the steps and what was needed of me, answering my questions and concerns, and we even got a couple laughs in too. All of the staff was very friendly, patient and helpful. David Hanks helped me with financing and gave some really good advice on packages/coverage to consider and why each one was useful, especially for the amount and where I drive .
Even after the process of buying the car was complete, Paul and the Steve Lewis team were very helpful by working with my insurance co. to get my car registered, inspected and ready to drive, they also sent me my license plate and registration info so that I could buy my residential parking permit for the city I live in. When my boyfriend and I came to pick up the car, Dominic explained every little feature of the dashboard and how to get adjusted and ready to drive (from helping us pair the vehicle bluetooth to my iphone, what side the gas was on, and how to set the correct time)!
I'm really glad I went to Steve Lewis, I feel very confident and comfortable with my purchase. The staff were all very genuine and easy to communicate with, I would definitely recommend them to anyone looking to buy a vehicle!
There was no pressure to buy a specific vehicle , nor extra options. All employees were professional, helpful, polite, and efficient. The premises were clean and bright. My new vehicle was delivered clean and with all expected options and add-ons.
David took care of everything and made the process of getting a new car smooth and pleasurable. He offered useful, straightforward advice that allowed us to make an informed decision.
- Terrible experience at subaru
Salesman David Hanks is more concerned about making sure we fill out the service surveys with high ratings than actually taking care of the customer's concerns. The general manager and floor manager have no compassion and are focused on the deal rather than the customer. Worst experience in buying a car of my life! Will never go back.
"Car Salesman Of The Year!"
Dave Hanks is a very knowledgeable and personable salesman with a no pressure attitude. This first time buyer at Steve Lewis Subaru will definitely be returning in the future.
"Excellent customer service "
We had a great experience buying our Subaru here. The staff were all attentive and responsive from sales to financing! We would definitely recommend it to our family and friends.
Other Employees Tagged:
David Hanks is friendly and easy to work with. In fact I've purchased 2 Subarus from him in the past 2 years. That's saying something!