"Car lease - Corolla "
I initially went to this dealership for a used corolla. After going over all the details, pricing, and comparing this car to other available cars, I decided to go with a new corolla instead. Jen explained all the safety features and it seemed like the better option since I would be doing a lot of driving and would be driving my kids most days. Jen took all factors into consideration when trying to find me the best car for myself and my family. Even after paperwork was signed she answered any questions I had (even on her day off) and did not rush me when I came to pick up the car. She made sure I knew how everything worked in the car and that I was comfortable with it and happy with it. She definitely went above and beyond And I would recommend her and the whole Toyota team that was part of the process!
"Worst dealership by far!"
Mike Mansfield is the rudest by far,arrogant, accused my wife of swearing at her on the phone. Will never EVER use this dealership...BEWARE!!!
"Glenn Dowling; David Pickering;Gino & Sean Dougherty "
Glenn is a keeper very knowledgeable & an excellent Addition to your dealership. His manager David
was excellent as well The financial guy Gino was a very nice experience as well. Before we left Glenn
brought us in to the service manager Sean another excellent person. Thank you Glenn will get my next new car from you as well. In the rating for Gino it wouldn't let me rate him but if I could he would get a 5 * also Excellent. This Rockingham dealership is the best Toyota dealership I have ever deal with.
"Short and sweet"
Wonderful and knowledgeable people who made the entire experience a complete pleasure. Even though the dealership and service departments were busy, everyone had a smile and were genuinely happy to help.
"Tony / Sales"
Tony, Scott and David were Great to work with at Rockingham Toyota. All very professional and easy to work with on our Highlander lease. From the 1st visit Tony listened to what I wanted to accomplish and delivered the best offer. The entire purchase was smooth and effortless. I highly recommend you visit Rockingham Toyota for you next Toyota and ask for Tony in Sales.
"Used vehicle purchase"
Outstanding dealership and superb customer service! It was a delight to work with Edwin Santiago and David Pickering. Before you make your next vehicle purchase, be sure to visit these gentlemen at Rockingham Toyota! You won't be disappointed!
Other Employees Tagged:
- Hays Junkin
Bob was a good listener and helped us consider all our options without any pressure.
I would highly recommend him. Bob is a person who, I think, had our best interest in mind.
This is probably the only time I bought a car and didn't wonder if I was ripped off... Jen Lilly was awesome... very honest and knowledgeable. I would definitely go back to her again... Just know that she is very popular and you need to make an appointment in advance. Sales Manager David Pickering was really helpful as well while qualifying me - no pressure just as I requested.
"Great Buying Experience"
I had a great buying experience at Rockingham Toyota..
I purchased a new 2016 Tacoma TRD Off Road Double Cab off the showroom floor yesterday.
Having spent several years in sales management, I have come to really appreciate the few individuals who provide exemplary service.
In the case of my recent purchase Tony Merida was outstanding, he went above and beyond what I had encountered in my previous new car dealership experiences including BMW. I also want to recognize Rick Titus for working with me to reach a fair trade value on my previous vehicle as well as, David Pickering and Scott Miranda who assisted in the transaction.
Other Employees Tagged:
, Scott Miranda
"Our First Leasing Experience"
It was the best experience we've ever had dealing with a car dealership. Everyone was so helpful, especially David, Sales Manager, Jen Lilly, Sales and Gino in Finance. I can't say enough about how terrific everyone was. Jen explained every detail of the leasing process and the Toyota we were interested in. She is AWESOME!