David Ward | Page 3

Asked them to fix sunroof cover as it opens up on its own and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it st and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it stayed closed for one day and after that went back to being broken. They also performed the module flash that I specifically told them not to do. There's absolutely no communication at all at this dealer or they just don't care!Meanwhile, the mechanic was busy trying to sell me new tires, when my current ones still have a couple of thousand miles on them and a cabin air filter that I can do myself as it does not require any tools to change out. Instead of fixing the problem I brought the vehicle in for, the mechanic was trying to sell me stuff I didn't need. The mechanic is more of a Grease xxxxxx lube tech then a "master mechanic" as stated by the service writer. Highly recommend that you stay away from this dealer! More

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employees were knowledgeable, sales and management personable, absolutely no pressure (most important), responsive, on time, new car perfectly detailed, filled with gas and ready to go, explaining of personable, absolutely no pressure (most important), responsive, on time, new car perfectly detailed, filled with gas and ready to go, explaining of all car parts, excellent More

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The service advisers at McDonald Volkswagen are trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. More

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Purchasing process was so easy. I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them again. More

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Awesome helpful team . From sales till finan e department wonderful people all around in the dealership.Special Steven Minor is way too helpful wonderful people all around in the dealership.Special Steven Minor is way too helpful More

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They all did an outstanding job and should get raises!!! Stop being cheap and pay your great advisors!!!! Stop being cheap and pay your great advisors!!!! More

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Courteous, on time service. McDonald is the best dealership we have worked with. Welcoming staff. dealership we have worked with. Welcoming staff. More

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Everyone was extremely helpful and we had a fun and quick experience. Zach explained everything to us along the way. experience. Zach explained everything to us along the way. More

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Best car buying experience, Ryan Wambolt is a great salesperson. Smooth transaction. Deal made less than an hour, no back and forth. Highly recommended. salesperson. Smooth transaction. Deal made less than an hour, no back and forth. Highly recommended. More

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Best customer service I have ever received from a dealership and service department! Love the employees they are incredibly nice and always smiling. dealership and service department! Love the employees they are incredibly nice and always smiling. More

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