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Dean Ciccarelli
Dean Ciccarelli, General Manager, Toyota of Plano
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Dean Ciccarelli

General Manager

Toyota of Plano

1001 Preston Road
Plano, TX 75093

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Dealership Experience

7 mos

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4 Reviews of Dean Ciccarelli

September 04, 2018

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"Poorly implemented dealer add ons casued a nuisance"

- pbritt

I tried hard to like this dealer - all we wanted is a new car without having to go back for service in the first week - 2800 for upgraded rims and tires only to have them vibrate and all 4 needed to be replaced becasue they were bad.... add on TRD Pro grill not reassembled correctly, missing fastener as well as widshield washer fluid wont dispense. I was under the impression that when you spend 45K on a new car the only time you need to return to the dealer is to buy accessories and get maintenance.... this truck has been returned 3 times within 520 miles. The sales folks are so very nice - service is not detail oriented, the first time the truck was returned to me they merely rotated the tires - I returned within 15 minutes. All the daler add ons were really overpriced - buyer beware when it comes to the details on any daler add ons. Make sure that everything was reassembled properly or just select a different dealer. It's a real pain to keep going back to have things corrected on a brand new car.

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Recommend Dealer
No

Other Employees Tagged: Sama Hawileh, Nick Keller

August 28, 2018

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"Outstanding Customer Service"

- 4Runner

Sama, Dean, and Kal were all outstanding in walking me through the process of buying my first car! I would and will recommend Toyota of Plano to my friends and family.

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Yes

Other Employees Tagged: Kal Mian, Sama Hawileh

August 19, 2018

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"Great buying experience "

- Lorilee1414

This was the most pleasant buying experience. We never felt pressured to buy and the staff was very friendly! We were very impressed with Ali’s knowledge of the vehicles. They went above and beyond our expectations. We actually bought two!

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Yes

July 30, 2018

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"Great Customer Service"

- Trivers87

Max helped me find the car I wanted with ease. The staff was great, they made me feel comfortable and answered all of my questions. It was a very easy process, I would highly recommend.

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Yes

Other Employees Tagged: John Fulgoni, Francisco Perez, Max Hassanzadeh

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