Dean Maichel

Roger was awesome. From arriving without an appointment, to having my car assessed & reviewed for potential repairs, I was very impressed with how quickly I was taken From arriving without an appointment, to having my car assessed & reviewed for potential repairs, I was very impressed with how quickly I was taken care of. Every person I encountered, (from arriving to the dealership & then leaving with my car fixed the next day) was genuine and professional. I was extremely happy with my whole experience and will definitely be back should my car need maintenance or repairs! More

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Everyone was kind and extremely helpful! The service took less time than expected! I will definitely be back! The service took less time than expected! I will definitely be back! More

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Our appointment was great. Everyone is friendly and very efficient. I had the best time meeting the Indiana employees. Honda employees are all excellent. Love our Honda CR-V. Everyone is friendly and very efficient. I had the best time meeting the Indiana employees. Honda employees are all excellent. Love our Honda CR-V. More

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Just routine service performed. My rep arranged a ride over to Cracker Barrel and return so I could dine while service was being performed. My rep arranged a ride over to Cracker Barrel and return so I could dine while service was being performed. More

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Service was fast, dealership was very clean and comfortable and everyone was very friendly and welcoming. They take great care with your car. Would highly recommend. comfortable and everyone was very friendly and welcoming. They take great care with your car. Would highly recommend. More

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Exceptional service, great customer service, resolved my car problems very diligently, courteous, on time, Eric is the best representative. If I need any other service I will ask for his assistance. car problems very diligently, courteous, on time, Eric is the best representative. If I need any other service I will ask for his assistance. More

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I never felt like they were trying to up sell me. The waiting area is great! The waiting area is great! More

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The entire dealership, from the cleanliness of the building to the friendliness and professionalism of all the employees, is outstanding. Everyone seems to enjoy working there and it’s a dealership I building to the friendliness and professionalism of all the employees, is outstanding. Everyone seems to enjoy working there and it’s a dealership I would feel confident recommending to anyone. More

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Dave Hauer was fantastic and kept me notified. He went out of his way to be helpful. Thanks, Dave. He went out of his way to be helpful. Thanks, Dave. More

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I went into the dealership because I had a “low tire pressure” alert, The first person who greeted me was a man named Dean. He demonstrated the desire to please the customer, filled my low tire and in pressure” alert, The first person who greeted me was a man named Dean. He demonstrated the desire to please the customer, filled my low tire and indicated I might have a nail in it. Dean suggested I come back between 3:00-4:00 pm because I would more likely be taken care of with less waiting time. I came back around 4:00 pm and sure enough Dean was right. He saw me and I was immediately taken care of. that’s when I met the customer service representative Michael. He was pleasant and explained the options I might or might not have if I had something in my tire. Michael told me the cost to repair or replace the tire depending on what was found. There was a nail in the side wall. Michael showed me the photo depicting the problem and the cost to replace the tire. I agreed to have the work done and waited while the tire was replaced. Michael offered a free car wash for which I was appreciative. This was my first dealing with Jenkins Honda Service department and I was very pleased with the professionalism and eagerness to please the customer. Kudos to Dean and Michael. More

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