Demond Nichols
Demond Nichols at Mercedes-Benz of Atlanta Northeast
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Demond Nichols

Express Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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4.4
26 Reviews
4.4

26 Reviews

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26 Reviews of Demond Nichols

January 15, 2024

Dealership Rating
Employee Rating

Every one was efficient and pleasant. My questions were answered to satisfaction.i would recommend More

by easyiris65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 26, 2023

Dealership Rating
Employee Rating

The service was great, they took the car on time, finished fast, cleaned the car , checked everything. I’m very happy with service, very recommended. More

by Amraskopljak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2023

Dealership Rating
Employee Rating

I would like the Service Department Manager, Mr. Kim to call me tomorrow (10/24/2034) morning about a concern regarding the service today on my 2016 Mercedes Benz GLE 350. My service appointment tim More

by pasRoberttorrray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 05, 2023

Dealership Rating
Employee Rating

Service guy was great, Demond. Express service took 2.5 hrs for basic oil change and $400. 5 miles from service, have to stop at discount tire because rotated tires are off pressu More

by bcollinsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2022

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I will not go there again,Poor customer service and prices is way too expensive. More

by Hamdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 08, 2022

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Employee Rating

Demond Nichols provided me with top-notch service and was very professional. I really enjoy working with him every time I come in. More

by paulitahood
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2022

Dealership Rating
Employee Rating

In my 4 years of coming to this location I have always received excellent service whether my visit was planned or unplanned. Demond Nichols always provides me with outstanding customer service. More

by kbostick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2022

Dealership Rating
Employee Rating

Great service department. Made appointment for a recall from Mercedes. They couldn’t have been nicer even though I wasn’t paying the bill. Just good service. Even washed and v More

by D Schneider
Recommend Dealer
Yes

Other Employees Tagged: Joe Williams

July 25, 2022

Dealership Rating
Employee Rating

My battery replacement was quick and the service was great. I would recommend the service center to my colleagues More

by loganj54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 14, 2022

Dealership Rating
Employee Rating

Demand was very helpful. Service was good and I didn't have to wait all day More

by laurice91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
1

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