"Buying My First Car"
I was so pleased with the service I received during my visit here. I have never bought a car before, so there was a lot I didn't know or wasn't sure of. Derek and Travis helped us through this process and answered all of our un-ending questions with patience and a smile on their faces.
Derek was quite helpful when looking at new cars. Best of all he was patient and accommodating with my two children who were both hungry and DONE with car shopping well before I was. We eventually came to an acceptable deal and my f150 became a Tacoma. Thanks Derek and the heritage team.
- Cher Goodwin
Totally an enjoyable experience - no matter when you walk into Heritage you are always greeted by a friendly smile and warm hello.
My visit was simple and quick - so glad I decided to purchase a vehicle through Heritage Toyota/Ford Dealership.
"Amazing customer service "
All I can say is that, this is my best experience ever walking into a car dealership. Derek is a great listener and not only went above a beyond but had more faith in me than I actually did in myself trying to get car with no down payment and a low score...defetineltly changed my mind on the "car dealership nightmares " stories I hear some ppl go through. I would recommend him to anyone without a doubt. Great experience !
"My Lucky Day"
I had arranged a test drive by Internet, and when we arrived we were introduced to Derek Blood. He had the car waiting for us and off we went. He was polite, knowledgeable and not at all pushy. To make a long story short, Derek worked with us finding just the right vehicle, and then came up the numbers that made us want to buy. I'm 60+ and this was one of the easiest and most pleasant negotiations, and extra kudos to Derek because after we worked out a buy option, we ended up leasing--a first for me. Because of the lateness in the day, we picked up the car the next day, and Derek did a terrific job explaining all the new (to me) safety features and phone/radio options. He further followed up after my vacation to make sure I received the two options that weren't in stock on purchase day. We were happy to work also with Travis Green and meet Conor McQuade.
"2015 Rav 4"
Derek (as well as all staff we encountered) were very friendly and courteous. Derek was not pushy and didn't try to sell me on a vehicle that I wasn't interested in. He was knowledgeable of the vehicles and if he didn't have an answer right off, he found the info we were looking for. He made the experience painless (as did Christine) and I would definitely recommend him and the dealership to anyone looking for a vehicle.
"Helpful and Friendly"
Derek was helpful and knowledgeable about the vehicle. His service was tailored to our needs, and he didn't try to pressure or upsell us from the car we knew we wanted to look at. He was also very patient when we had to contact our insurance company multiple times. A very good experience overall.
"Recent Venza Purchase"
In our search for a Venza, Derek was the most helpful and dedicated salesman we have worked with at any dealership. He continued to communicate with us about vehicles available and continued to do so until he found the perfect one! He was knowledgeable about the vehicle and it’s components and was incredibly friendly and patient. We are so appreciative of everything he did to find us our vehicle. If you are going to Heritage in search of a vehicle, I highly recommend working with Derek!!
"Top Notch Customer Service."
- Glenn Medeiros
I have dealt with many different Toyota dealerships over the years and have to say that Derek Blood at Heritage Toyota in South Burlington, VT was by far the most helpful and courteous sales consultant I have ever worked with. Andy Milburn and Dennis Schindler were also extremely helpful in making this a very fast and positive experience.
I worked with Derek Blood at Heritage Ford in So. Burlington, Vt. He was most attentive to understanding my needs and responded appropriately and knowledgeably. At no time did I feel pressured to make any kind of commitment. He sold to me the way I wanted to be sold to which was a pleasant change from some of my past experiences. His post-purchase follow-up has been excellent. I have no hesitation in suggesting you contact Derek at Heritage if you are looking for an enjoyable experience when searching for a vehicle.