Derek McCall
Derek McCall at Rick Case Kia Sunrise
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Derek McCall

Finance Manager

Rick Case Kia Sunrise

14500 W Sunrise Blvd
Sunrise, FL 33323

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rated
16 Reviews

Dealership Experience

9 yrs, 2 mos

Languages Spoken

English English

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rated

16 Reviews

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16 Reviews of Derek McCall

July 22, 2023

Dealership Rating
Employee Rating

Rick case Kia sunrise is the worse dealership put my trust in them to get a reliability vehicle and I get one that is falling apart and I only have this vehicle for three days the service light is comin More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 24, 2023

Dealership Rating
Employee Rating

Use the online tool for pricing. Gave me 3.99% interest. When I got there it was changed to 7.57% which I declined. The finance guy was so rude. I don't think I ever had a worst exp More

by alpharep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 29, 2022

Dealership Rating
Employee Rating

AY AWAY ! !!!!!!!!!!! we bought a 2020 new kia sorento there. we traded it in and we have contacted them numerous times about what we need to do to cancel the More

by Hasey7291
Customer Service
Friendliness
Price
Recommend Dealer
No

January 26, 2022

Dealership Rating
Employee Rating

Ivan Torres was a phenomenal salesman. He took the time to review all aspects of the vehicle I was planning on purchasing. I would definitely recommend him if you want the best car buying experience. More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

I just purchased a 2021 KIA TELLURIDE and I was extremely happy with the experience. I worked with Ryan Williams and I found him to be very pleasant and informative. He made the process go very smoothly and More

by Robert R
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Williams

Mar 31, 2021

Rick Case Kia Sunrise responded

Thank you for your 5-star rating! We are so glad that Ryan and Derek provided you with a great experience and we hope to serve you again in the future.

March 24, 2021

Dealership Rating
Employee Rating

Was Helped by Ryan William at Rick Case Kia and had the best experience better than I ever expected. He made sure I I what I wanted more than just making a sale. I highly recommend their services at Kia S More

by Luis B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Williams

Mar 25, 2021

Rick Case Kia Sunrise responded

We are so glad that you had a great experience with our dealership and thank you for your rating!

June 18, 2020

Dealership Rating
Employee Rating

Mario was great with greeting me and helping me find a vehicle. He was so patient and with a lot of info on the vehicles. His customer service was outstanding you don't find that anymore. I talk and rec More

by Bonnie
Recommend Dealer
Yes

Other Employees Tagged: Otto Aponte, Caroll Gil, Daniel Diaz , Mario Duran

Jun 19, 2020

Rick Case Kia Sunrise responded

Thank you for your lovely review Bonnie! We are very glad that Mario provided you with a great experience and hope to see you back in the future.

April 07, 2020

Dealership Rating
Employee Rating

I have bought three Kia Sorrento in the last 6 years from Rick case Kia sawgrass. Between the sales consultant and financial manager, Derek McMall, he would definitely give you the best advice and do the be More

by Jr33351
Recommend Dealer
Yes

Other Employees Tagged: Otto Aponte

Apr 08, 2020

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We appreciate your loyalty to Rick Case Kia and we hope to continue to serve you in the future!

December 31, 2019

Dealership Rating
Employee Rating

Hassle free, no pressure, no back and forth friendly and courteous. Best client experience I’ve had at a dealer hands down. I will buy again and service my vehicle at Rick Case Kia. More

by Fedra
Recommend Dealer
Yes

Other Employees Tagged: Anthony Larson, Caroll Gil

Jan 02, 2020

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad you had a great experience and we look forward to serving you again in the future!

November 26, 2019

Dealership Rating
Employee Rating

Otto was our Salesman he is the best profesional in your Kia dealer , good attitude Good communication , smart salesman Knows how to make the customer feel Great More

by Miriam Alvarez
Recommend Dealer
Yes

Other Employees Tagged: Otto Aponte , Kim internet sales

Nov 27, 2019

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad that Otto was able to provide you with great customer service!

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